Senior Salesforce Engineer

Summary

Join MINT MOBILE's Tech Ops Team as a Senior Salesforce Engineer! This remote role, open to US residents, involves leading the development and management of Salesforce software. You will collaborate with business and engineering teams, overseeing project implementation and driving innovation. The ideal candidate possesses extensive Salesforce experience, strong analytical skills, and a business-minded approach. MINT MOBILE offers a competitive salary, benefits, and a unique work environment.

Requirements

• Bachelor's degree
• 10+ Years of analyst or business management experience
• 7+ years in wireless; sales/operations/technical operations/care
• Self-direct and ability to take the lead when necessary
• Ability to analyze raw data and identify opportunities
• Basic understanding of monitoring/reporting on software platforms
• Advanced troubleshooting and fault isolation skills

Responsibilities

• Responsible for learning, developing and implementing new software solutions to assist our operations and sales teams, along with working on a diverse set of software platforms with all cross-functional teams
• Oversee the end-to-end implementation of projects, ensuring alignment with business objectives and technical requirements
• Serve as a liaison between business departments and engineering teams, facilitating effective communication and collaboration
• Work closely with stakeholders to understand business needs, gather requirements, and translate them into actionable technical plans
• Develop a deep understanding of business processes, products, and services
• Use this knowledge to identify opportunities for process improvement, optimization, and innovation
• Analyze complex technical and business problems, employing a creative and analytical mindset to identify optimal solutions
• Proactively address issues and roadblocks that may arise during project implementation, ensuring timely resolution and minimal disruption to operations
• Drive innovation within the implementation engineering team by encouraging new ideas, exploring alternative approaches, and leveraging emerging technologies
• Foster a culture of continuous improvement and exploration of cutting-edge solutions
• Build and maintain strong relationships with key stakeholders across business departments and engineering teams
• Collaborate with stakeholders to gather feedback, understand requirements, and manage expectations throughout the implementation process

Preferred Qualifications

• 4+ years of experience with Jira development (cloud instance preferred)
• 7+ years of experience with Salesforce Admin/Developer with emphasis on SalesForce, SalesCloud, Service Cloud, CPQ, Flows and automation, SOQL, and Apex language
• SalesForce Admin Certificate, Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II,Salesforce Certified JavaScript Developer I,Salesforce Certified Application Architect
• Salesforce Certified Development Lifecycle and Deployment Architect along with intensive knowledge of DevOps utilizing Git and bitbucket

Benefits

• Competitive salary
• Benefits
• Family leave
• Vacation
• Lunch every day prepared by our very own chef
• Healthy snacks
• Onsite gym
• Free massages
• Car wash services
• Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar
• Froyo Bar
• Breakfast Bar
• Snack Bar
• Bar (after 5 pm)
• Health, disability insurance
• 401 (k)
• Flexible spending accounts
• EAP
• Education reimbursement
• Parental leave
• Unlimited vacation
• Bonuses
• Company paid holidays