Senior Solution Consultant

Summary

Join ServiceNow's Nonprofit Solution Consulting team and significantly contribute to our growth by acquiring new Nonprofit clients. As a Core Solution Consultant, you will be the primary technical leader for clients, collaborating with Sales, Product Management, and the executive team. This hands-on role demands a deep understanding of solution delivery and positioning throughout sales cycles. You will build trusted relationships with executive and front-line stakeholders, leveraging your Nonprofit industry and broad technical expertise. You will develop, position, and deliver product-specific solutions while meeting sales goals. This position requires experience in pre-sales solution consulting or sales engineering within the Nonprofit sector and proficiency with the ServiceNow platform or similar cloud solutions.

Requirements

• 5+ years of pre-sales solution consulting or sales engineering experience in Enterprise Software within the Nonprofit industry
• Experience selling into the Nonprofit industry is required
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Energy, Drive, compassion, and an engaging personality, while being humble
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

Responsibilities

• Support product sales as a technical and domain expert pursuing customers and prospects across the Nonprofit industry
• Lead discovery workshops to determine customer challenges and give product demonstrations to align our solution with customer needs
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Stay current on competitive analysis and market differentiation

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs