Senior Solutions Consultant

Summary

Join Bloomreach as a Senior Solutions Consultant and become a trusted advisor to our global sales team. You will partner with sales, driving customer value through technical deliverables and pre-sales consultancy. Based in Italy and covering Southern Europe, you'll support the sales cycle, from discovery to solution design and delivery. This role requires strong technical skills, experience in pre-sales consulting, and fluency in Italian and English. Bloomreach offers a remote-first culture with flexible hours, various professional development opportunities, and a comprehensive benefits package.

Requirements

• Have exemplary written and verbal communication skills coupled with unparalleled follow-up skills
• Leave people with the impression that you are really listening to them and understand their problem
• Have a BA/BS degree
• Have 3-5+ years of technology pre-sales experience
• Be experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understand basic concepts of Machine Learning and AI
• Be fluent in Italian (Mother Tongue) and English

Responsibilities

• Act as the Bloomreach Engagement product expert to support the Sales team in a pre-sales capacity
• Support the Sales team with (tailored) product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on the Bloomreach Engagement & CDP products
• Execute the full pre-sales process (discovery, strategy, demo engagement, deep dives/Proof of Concepts, and progress reporting)
• Drive the technical solution in Proof of Concept and Demonstration situations, acting as coordinator between the development team and the customer or partner when needed
• Translate customer and partner requirements into (technical) solutions
• Act as an industry & showcase expert for partners, customers, and prospects
• Participate as a leading team member in answering RFP’s and RFI’s (in cooperation with Sales and other Bloomreach Engagement specialists)
• Guide customers and prospects in the architecture and implementation of their use cases

Preferred Qualifications

• Have a high level of intellectual curiosity
• Enjoy working in a fast-paced sales environment with lots of challenges
• Enjoy engaging with marketers, software engineers, business analysts, and IT, and can confidently and succinctly identify and create working solutions to their individual challenges
• Be a self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process, especially discovery, solution design, delivery scoping, and deliverable (RFP, RFI, etc) submissions
• Have experience selling into accounts as a part of a sophisticated Pre-sales Consulting or Sales Engineering team
• Have domain knowledge of two or more of the following: SaaS, CDP, APIs, Marketing Automation, Direct Marketing, Data Warehouse, BI, ETL, Marketing Analytics or Programming (even just HTML)
• Have development experience in Java, JavaScript, and web technologies
• Have expertise with HTML, CSS, JS and an understanding of SPA frameworks
• Be comfortable presenting on technical subjects, including to non-technical audiences
• Have a strong understanding of the digital marketing/advertising landscape, as well as the ability to simply and succinctly explain complex concepts
• Have the ability to effectively work and communicate remotely, and travel to customer sites for demos and meetings when necessary
• Have industry experience in retail, e-commerce, marketplace, DTC brands, or CPG
• Have prior experience working with CDPs or Data companies
• Have experience selling Cloud-based or SaaS adtech/martech solutions
• Be comfortable presenting on technical subjects, including to non-technical audiences - this role will involve working with both business users as well as technical users
• Be able to pick up knowledge about new technologies, industries, and products quickly
• Have outstanding communication and presentation skills (spoken and written)
• Be a self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process, including Request for Proposals (RFP) submissions, discovery, and delivery

Benefits

• Flexible working hours to accommodate your working style
• Work remote-first with several Bloomreach Hubs available across three continents
• Company events to experience the global spirit of the company and get excited about what's ahead
• 5 paid days off to volunteer
• People Development Program -- participating in personal development workshops on various topics run by experts from inside the company
• Resident communication coach available to help navigate work-related communications & decision-making challenges
• Managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins
• $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
• Employee Assistance Program -- with counselors -- is available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• ���DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• Facilitated sports, yoga, and meditation opportunities
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location
• Company performance bonus
• Employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• Rewards & celebrations for work anniversaries