Copy.ai is hiring a
Senior Solutions Consultant

Summary

The job is for a Solutions Consultant at Copy.ai, a fast-growing AI startup offering a remote work environment. The role involves onboarding and training clients, developing new use cases, growing accounts, collaborating with the product team, and maintaining strong client relationships. The candidate should have 3+ years of experience in a solutions consultant or similar customer-facing role in a SaaS or technology organization.

Requirements

• 3+ years of experience in a solutions consultant, sales engineering, or a similar customer-facing role in a SaaS or technology organization
• Strong technical aptitude with the ability to understand and adapt to new technologies quickly
• Excellent communication and interpersonal skills; comfortable with presenting to both technical and non-technical audiences
• Creative problem solver who can identify customer needs and develop tailored solutions
• Self-motivated and results-oriented, with the ability to manage multiple priorities and projects in a fast-paced environment

Responsibilities

• Work closely with the sales team to onboard and train new enterprise customers, ensuring a smooth transition and positive initial experience with Copy.ai
• Discover and develop new use cases for clients that will add value, foster greater adoption of our platform, and ultimately, grow accounts
• Actively engage with existing customers for introductions to other groups within their organizations, and effectively pitch the capabilities of Copy.ai for those other groups
• Utilize your technical expertise and creativity to develop customized solutions to help customers overcome challenges and maximize the use of our platform
• Maintain strong client relationships through proactive communication, issue resolution, and seeking feedback for further improvement
• Collaborate with the product team to gather insights from customers, building a feedback loop to inform the development of new features and improvements

Preferred Qualifications

Knowledge of, or experience with, AI technology and copywriting tools is a plus

Benefits

• Competitive salary and stock option equity packages
• Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance; Copy.ai pays up to $700/month per employee for monthly premiums
• 100% REMOTE startup! Our team is distributed all over the US and Canada
• UNLIMITED PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
• 401k plan and automatic 3% employer contribution from Day 1!!!!!
• Brand new work-sponsored computer
• IRL / In-Person retreats throughout the year