Senior Solutions Engineer

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Acronis

πŸ“Remote - Serbia

Job highlights

Summary

Join Acronis, a world leader in cyber protection, as a Senior Solution Engineer. You will play a key role in the sales cycle, designing and architecting Acronis platform solutions. This dynamic position offers career growth opportunities. The ideal candidate possesses strong technical skills, experience with cloud and security technologies, and a positive attitude. You will collaborate with sales teams, engage with customers, and analyze business requirements. Acronis values responsiveness, attention to detail, and a proactive approach to problem-solving.

Requirements

  • Experience with cloud-based applications such as Microsoft 365 and Google Workspace
  • Backup, Disaster Recovery, and Storage solution design experiences
  • Security experience in one or more of the following areas: Antivirus / Ransomware Protection, EDR/MDR/XDR, Email Security, Network Security
  • Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
  • The ability to articulate technical and business value propositions
  • Experience in customer and sales opportunity management practices
  • At least 5 years of experience in a relevant position
  • Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
  • A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
  • Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
  • Fluent in English
  • Ability to travel (including international)

Responsibilities

  • Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers
  • Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle
  • Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions
  • Analyze business requirements, market strategies, and policies relating to data protection
  • Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies
  • Facilitate customer evaluations and proof of concept activities for Acronis solutions
  • Perform technical troubleshooting and secure technical wins during the pre-sales process
  • Position solutions that address customer business problems and act as a technical advisor
  • Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners
  • Gather technical requirements, develop cost-effective solutions, and present them to prospects
  • Develop responses to RFIs & RFPs
  • Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams
  • Understand complex customer needs and develop innovative solutions
  • Provide customer and market feedback to Product Management, Engineering, and other Acronis teams

Preferred Qualifications

Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)

Benefits

  • Flexible hybrid and remote working models
  • Generous time off policy
  • Private medical benefits and meal tickets
  • Professional development programs
  • 7Card Gym Subscription
  • Employee recognition and referral bonus programs

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