Senior Solutions Engineer

Summary

Join BigID's growing Solutions Consulting team in North America as a Senior Solutions Engineer. You will strengthen partnerships with key industry players, including System Integrators, VARs, ISVs, and CSPs. This role requires strong technical expertise in BigID's platform and B2B cybersecurity solutions. You will collaborate with partners to develop integrated solutions, lead enablement sessions, and provide technical support. The ideal candidate possesses strong communication skills, extensive experience in solutions consulting or pre-sales engineering, and a deep understanding of enterprise data architecture and security technologies. BigID offers a remote-first work environment with various benefits, including comprehensive health insurance, equity participation, paid parental leave, and professional development opportunities.

Requirements

• Possess strong customer-facing communication skills, with the ability to articulate complex technical concepts to diverse audiences, including executives, business stakeholders, and technical practitioners
• Have proven experience in a solutions consulting or pre-sales engineering role, with a focus on supporting global alliances or partnerships
• Demonstrate a deep understanding of enterprise data architecture, privacy, and security technologies, and the ability to consult on best practices for solution architecture and design
• Show familiarity with a range of data management technologies, including RDBMS systems, no-SQL data stores (e.g., MongoDB, Cassandra, DynamoDB), and cloud technologies (e.g., AWS, Azure)
• Have the ability to plan and execute joint partner offerings and/or Proof of Concepts with minimal assistance, ensuring a smooth transition to the post-sale and/or product teams
• Have a minimum of 5 years in a pre-sales engineering, consulting, or solutions consulting role, preferably within a multinational environment
• Hold a Bachelor's degree in Computer Science or a related discipline

Responsibilities

• Act as the go-to technical authority on BigID’s platform, delivering comprehensive support to alliance and channel teams, as well as partners
• Engage in partner and sales activities through impactful presentations, tailored demonstrations, and strategic solutions discussions to drive alignment and success
• Collaborate with partners to develop unique solutions that integrate BigID’s cybersecurity offerings with partner technologies, enhancing our joint go-to-market (GTM) strategies
• Lead enablement sessions for partners, ensuring they are well-equipped to sell and position BigID’s offerings effectively
• Communicate regularly with partners to inform them about product updates, new features, and best practices
• Assist in the creation and maintenance of demo environments, lab systems, and other assets that support our GTM efforts with partners
• Provide assistance, basic troubleshooting, and guidance for partners that are deploying BigID solutions to their customers.  Work collaboratively with our services, customer success, and support teams as needed helping to ensure our customers have a good experience with our partners
• Occasionally support customer GTM initiatives in collaboration with partners, and work directly with customers on partner-led offerings
• Actively learn from partners, who are often experts in their fields, and bring valuable insights back to BigID to inform product development and strategy

Preferred Qualifications

• Have experience with Linux or container frameworks (such as Docker and Kubernetes)
• Possess an understanding of cyber security and/or metadata integration patterns and concepts to assist our technical architects in developing and supporting relevant partner integrations, applications, and utilities
• Hold a Master’s degree

Benefits

• Work from home with a global remote-first community
• Flexible PTO and Quarterly Volunteer Days
• Equity Participation
• 100% employer-covered medical, dental, and vision options available to you
• Additional insurance benefits like pet insurance and legal assistance
• Learning & Development Opportunities
• Fidelity Employer Sponsored 401K
• Paid Parental Leave