Remote Senior Solutions Engineer

Summary

Join CaptivateIQ as a Senior Solution Engineer to drive exceptional results in a B2B SaaS environment. As a key member of our Sales team, you'll own the technical win in sales cycles and collaborate with cross-functional teams to achieve high win rates and customer success.

Requirements

• 5+ years of work experience configuring and selling software preferably in technology/SaaS
• Positive, team player mentality with strong time management, organization, and presentation skills
• Deep technical aptitude and curiosity for learning new technologies in a fast-paced environment. Experience with building Excel models or a programming language (e.g., SQL, Python)
• Creative and open approach to problem-solving and partnering with internal teams to drive what’s best for the customer and for CaptivateIQ
• Ability to communicate professionally and effectively in written responses to emails, customer requirements, and formal RFPs
• Ability to work independently in a fast-paced startup environment
• Experience in a fast-paced and deadline-oriented environment
• Experience in working cross-functionally with product, support, marketing, and other functions
• Strong collaborator who finds it easy to work with team members to drive a great team culture
• Proficiency with popular CRMs (e.g. Salesforce), ERPs (e.g. Netsuite), and/or billing systems (e.g. Zuora)

Responsibilities

• Support the Sales team with technical proof in sales cycles
• Tailor demonstrations to convey value to prospective customers
• Identify opportunities for the platform’s next features and collaborate with Product/Engineering to develop these features
• Build great relationships and trust with prospects and customers by providing industry thought leadership and expertise
• Work cross-functionally with other parts of the organization to drive process improvement and customer satisfaction
• Lead by example. Mentor team members and share best practices consistently to uplevel the whole team

Benefits

• 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can recharge
• Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
• One time work from home stipend & annual stipends for professional development and caretaking
• Virtual team lunches to keep you connected
• 401k plan to participate in and save towards the future
• Newest Apple products to help you do your best work