Remote Senior Solutions Engineer

Summary

Join our team as a Senior Solutions Engineer and contribute to transforming the customer experience through integrations and partnerships solutions.

Requirements

• Previous experience in a solutions engineering or similar role
• Proven experience in application marketplace development and management
• Strong knowledge of API technologies, including REST and GraphQL
• Strong communication skills
• Collaborative problem solving skills coupled with the ability to think on your feet
• Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
• Proven leadership experience championing complex, high-impact projects and serving as core contributor
• Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance
• Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching
• Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving
• Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments
• Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends

Responsibilities

• Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs
• Develop and implement integration strategies that enhance our application marketplace offerings
• Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL)
• Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals
• Provide technical support and guidance to partners throughout the integration process
• Identify opportunities for innovation and process improvement within the integration landscape
• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
• Partner with Product and Design teams to shape and define the strategic product roadmap
• Actively participate in code reviews and testing processes to ensure code quality and maintainability
• Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
• Participate in discussions to drive consensus on optimal solutions for complex customer problems
• Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements
• Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
• Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development function, including Development Coaches, to help build the career you want and hit the goals you set, while ensuring you’re reaching your fullest potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family