Senior Solutions Engineer

Summary

Join SEON's Solutions Engineering team as a Senior Solutions Engineer and leverage your expertise to help prevent fraud globally. You will work closely with sales and account management teams, providing technical guidance and solutions to prospective and existing customers. This role requires strong communication skills, collaboration abilities, and experience in fraud prevention or related fields. You will be responsible for pre-sales support, technical integration discussions, and partnering with cross-functional teams. SEON offers a hybrid work environment, flexible hours, and various benefits, including employee stock ownership, private health insurance, and professional development opportunities.

Requirements

• At least 5 years of experience in a solution engineering, solutions consulting, or similar sales engineering position, preferably in a start-up environment
• At least 3 years of experience working in fraud, compliance, AML, cybersecurity or adjacent industries
• Excellent verbal and written communication skills
• Ability to collaborate with team members in the revenue organization and across the entire company
• Proven ability to operate with a high degree of autonomy on the goals and objectives provided

Responsibilities

• Serve as a critical subject matter and solutions expert during the pre-sales process, helping to further SEON’s mission to end fraud globally
• Provide support for technical integration discussions by aligning solutions to challenges faced by prospective and existing customers
• Partner with cross-functional teams such as sales, account management, customer success, product, and engineering to ensure seamless implementation and delivery of our solutions
• Stay on the cutting edge of the digital fraud landscape, applying knowledge and tactics for uncovering and fighting fraud to discussions around SEON’s platform capabilities
• Provide recommendations to clients, prospective clients and internal stakeholders, sharing insights and recommendations to optimize services and drive client satisfaction
• Serve as an important facet of SEON’s strategy in EMEA, assisting with how we reach and service clients in SEON’s mature home market

Preferred Qualifications

• Experience with REST APIs, SDKs, mobile applications and platform integrations preferred
• Familiarity with Javascript, Typescript, and other web-based programming languages are a plus
• Fluency and professional proficiency in a second European language (French, Spanish, Portuguese, etc) strongly preferred, with experience working with clients across geographies and in non-English speaking environments a plus

Benefits

• Employee stock ownership plan (ESOP)
• Hybrid working environment (2-3 days in the office per week)
• Flexible hours
• Generous Holiday allowance
• Access to significant opportunities for learning and development
• Private health insurance including dependants (inc. employee assistance & mental health support)
• Complimentary weekly language courses
• Enhanced Parental leave
• Monthly company breakfast and weekly Lunch allowance
• Work from anywhere' - 60-day remote work
• Annual Tech Budget