Senior Staff Product Manager

Summary

Join Housecall Pro as a Senior Staff Product Manager and drive the development and execution of product strategies across multiple product lines. You will collaborate with engineering, design, marketing, sales, and operations teams to launch innovative products and enhance existing ones. This role requires defining the product vision, shaping the roadmap, and ensuring alignment with company objectives. You will lead high-impact, complex product initiatives, anticipate industry trends, and leverage data-driven insights. Mentorship of developing product team members and utilizing AI tools throughout the product development cycle are also key aspects of this position. Housecall Pro offers a generous benefits program and a culture focused on innovation and employee growth.

Requirements

• 8+ years of experience in product management, including leadership of complex product initiatives
• Bachelor's degree in a related field or equivalent work experience
• Proven ability to influence across multiple product lines and business functions
• Expertise in using ‘growth stack’ tools (i.e., Amplitude, Segment, Braze, LaunchDarkly)
• Strong knowledge of agile development, product strategy, and UX best practices
• Ability to align multiple teams toward a shared vision while maintaining execution excellence
• Fluency in AI-infused Product Management practices (e.g., rapid prototyping using AI tools, incorporating AI aggregated customer feedback into roadmaps, etc.)

Responsibilities

• Think. Define the product vision and strategy across multiple product lines, ensuring alignment with long-term business objectives
• Anticipate market trends, customer needs, and competitive dynamics to shape future product direction
• Establish scalable frameworks for prioritization and decision-making across teams
• Partner with leadership to influence company-wide product strategy
• Explore. Lead cross-functional collaboration with Engineering, Design, Marketing, Sales, and Operations to develop high-impact solutions
• Drive product innovation by evaluating emerging technologies and market opportunities
• Shape and refine user experience through research, user testing, and data-driven insights
• Guide go-to-market strategies, ensuring seamless alignment across business units
• Plan. Own and maintain a multi-year product roadmap, balancing strategic vision with short-term execution needs
• Lead planning cycles, setting clear priorities and success metrics for teams
• Communicate product vision and updates effectively to leadership and key stakeholders
• Build. Oversee execution of complex product initiatives, ensuring teams deliver high-quality features efficiently
• Remove roadblocks and improve processes to drive faster decision-making and execution
• Advocate for scalable solutions that support long-term growth and innovation
• Launch & Learn. Lead and oversee large-scale product launches, ensuring smooth execution and adoption
• Monitor key performance indicators, identifying insights to drive continuous improvement
• Iterate rapidly based on customer feedback and evolving business needs
• Mentor and support developing product team members as they grow in their roles, contributing to the growth of the product management team

Preferred Qualifications

• Passion for user experience and deep customer empathy
• Exceptional problem-solving and analytical skills, leveraging data to drive business impact
• Strong executive communication and stakeholder management skills
• Ability to balance strategy and execution in a fast-paced, dynamic environment
• Experience mentoring and developing product managers, fostering a culture of innovation and excellence

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits