Senior Staff Salesforce Functional Consultant

Summary

Join Nagarro as a Salesforce Functional Consultant and contribute to building a B2B CRM on Salesforce. You will work with various stakeholders to understand business needs, develop scalable solutions, and ensure project completion within deadlines. This role requires proven experience as a Salesforce consultant, managing end-to-end sales and onboarding journeys, and proficiency in CRM B2B processes. You will collaborate with various teams and leverage agile methodologies. Success in this position demands strong communication, problem-solving, and solution design skills. The ideal candidate possesses relevant Salesforce certifications and a proven track record of delivering declarative solutions.

Requirements

• Sales cloud
• Salesforce Functional Consultant
• Salesforce certification
• Scrum

Responsibilities

• Work with various stakeholders to understand the business context and contribute to developing/customizing a relevant and scalable solution and support with implementation
• Understand and validate stakeholders' needs, achieve consent and compromises where necessary, and consult them for decision-making while communicating effectively and raising your perspective and critical issues constructively discussing them
• Understand business needs and complex problem statements and make proposals to translate them into meaningful solutions, contributing actively to the solution design and implementation
• Identify improvements in operations to existing solutions and show interest in innovations considering state-of-the-art market solutions and trends
• Make sure that project tasks are completed within the defined time frame and communicate timely and provide clear reasons if deadlines can't be met, result-oriented thinking, collaborating with various teams and stakeholders to exchange knowledge
• Proficient CRM B2B process excellence experience (marketing and sales) and process mapping skills
• Proven background as a Salesforce consultant managing E2E Sales and Onboarding journeys including integration with contract generation tools (Docusign/Adobe) and CLM tools
• Hands-on experience with Salesforce with a track record of leading and delivering declarative solutions. Experience with agile methodologies (e.g. Scrum) and close collaboration with Salesforce developers to design data-quality and scalable solutions

Preferred Qualifications

Relevant Salesforce certifications (Admin, Business Analyst, Sales Cloud Consultant, App Builder)