Senior Strategy & Operations Associate

Summary

Join Lyra Health's GTM Strategy & Operations team as a Sr. Strategy & Operations Associate and play a critical role in shaping and executing the company's go-to-market strategy. You will partner with various teams to drive strategic initiatives, focusing on scalable growth. Responsibilities include market analysis, optimizing sales investments, developing analytical targets, and leading cross-functional projects. This dynamic role at a fast-growing startup offers the opportunity to transform the mental healthcare industry. The position can be based in Burlingame, CA, or fully remote within the US. The ideal candidate possesses strong analytical and operational skills, experience in strategy or consulting, and a passion for improving access to mental healthcare.

Requirements

• Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines
• 4+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience a plus, but not required
• Highly organized self-starter; assume ownership to drive objectives to achieve the desired outcome in a dynamic environment
• Ability to take complex problems and summarize key insights and lead a team to drive the optimal outcomes
• Experience developing business and financial models to support business decisions
• Ability to communicate cross-functionally and with senior leaders to gain sponsorship on strategic programs and long term initiatives
• Ability to lead a variety of stakeholders and manage multiple projects with competing priorities aligned to short and long term objectives
• Analytically and operationally minded, demonstrating sound business judgment to optimize resources and deliver maximum value
• Strong quantitative analytical skills (Excel/Google sheets required; SQL preferred), including comfort in triaging across multiple data sources to align on the right assumptions
• Passion for expanding access to high-quality mental health care

Responsibilities

• Drive initiatives with the Go-To-Market (GTM) team, cross-functional stakeholders, and external partners to drive profitable growth through optimizing long term value and managing costs
• Serve as a key thought partner for the Sales, Customer Success and Marketing teams by providing relevant insights to drive ACV & revenue growth
• Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking booking projections
• Align with product on the roadmap, develop business cases, and set operating goals to measure launch & engagement success
• Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations
• Optimize the GTM strategy and planning process by identifying key growth metrics, developing tools and processes to measure, and driving cross-functional alignment
• Support the development of a scalable operating model across the GTM team
• Make recommendations on strategic investments into partner/vendor solutions to drive growth goals
• Partner with Finance to manage revenue forecasting

Preferred Qualifications

• Salesforce experience strongly preferred
• Experience with B2B or B2B2C products & solutions
• Background in healthcare or benefits strategy
• Familiarity with leading sales and marketing tools and tech stack (including Salesforce, Outreach, Zoominfo, etc)

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!