Tala is hiring a
Senior Strategy Operations Manager

Summary

The job is for a Strategy Operations Manager at Tala, a global fintech company that provides financial services to underbanked individuals. The role involves driving strategic planning, operational efficiency, and cross-functional collaboration in the Mexico team, while ensuring alignment with global strategies.

Requirements

• 5+ years of experience in management consulting or strategic planning
• 5+ years of project and stakeholder management experience for distributed teams across multiple locations
• 5+ years experience leveraging software development and team collaboration tools like JIRA, Confluence, Smart sheet, etc
• Excellent understanding of digital business operations and procedures
• Analytical skills to solve key business questions and provide recommendations in ambiguous environments and with multiple cross-functional teams
• Prior experience in working in companies with global business operations
• Proven ability to coach and mentor others in a replicable, scalable way
• Highly skilled at creating business models, business plans and financial projections
• Enjoys the benefits and challenges of working at a lean, growing start-up
• Ability to work as an individual contributor
• Simple, trustworthy and clear style of communication
• Strong interpersonal skills and demonstrated ability to build trust with diverse stakeholder groups
• Fluent in English and Spanish

Responsibilities

• Drive focus and efficiency within Mexico’s cross functional teams to hit KPIs by building optimal strategic planning and operational rhythms
• Strengthen the connection between global and market-specific strategies in order to empower team execution and drive impact
• Ensure a holistic understanding of the Mexican business strategy and operations in order to engage as a thought partner to Mx leadership
• Partner with Mexico’s GM and CLT to drive continuous improvement projects which lead to bottom line savings, top line impact and benefits to the stakeholders or project sponsors
• Run the country squad through overseeing the team’s operations, managing priorities as well as owning strategic reporting and communications channels
• Establish and maintain optimal operating rhythms to ensure the organization is running effectively and efficiently on a day-to-day basis
• Spearhead strategic analytical projects and provide recommendations to key stakeholders that drive the country’s OKR success
• Strengthen Mexico’s operations by providing cross-functional team leaders actionable insights to improve teamwork across the organizations
• Manage Mexico’s team strategic cross-functional ceremonies in partnership with Mexico’s GM to ensure operational status and progress is driving OKRs
• Own key operational partner relationships and identify improvement opportunities

Preferred Qualifications

• Experience with digital technology and/or Fintech
• Proven expertise in Agile Scrum & Kanban methodologies, concepts, practices, and standards

Benefits

• Remote-first approach
• Global team