Strategy & Operations Manager

Summary

The job description is for a Strategy & Operations Manager at Nomad. The role involves driving strategic initiatives, bridging gaps between various teams, and identifying opportunities for improvement. The candidate should have 5-7 years of experience in Product, Strategy, or Operations, preferably in telecom, e-commerce, or fintech. A bachelor's degree is required, with an MBA being a plus. The role offers remote work, flexible hours, competitive compensation, and a dedicated learning fund.

Requirements

• 5-7 years of experience in Product, Strategy and/or Operations - industry experience in telecom, e-commerce, or fintech preferred
• Bachelor’s degree or higher, with demonstrated academic achievement. MBA is a plus

Responsibilities

• Identify problems and growth opportunities through data analysis connecting pricing, product, support, and the various components of the Nomad tech stack
• Interface frequently with cross-functional teams to resolve inefficiencies and roadblocks, and to keep deployments on track
• Conceive, own, and drive high-impact projects across operations-related verticals, with an eye toward driving significant improvement in user experience
• Prepare deep-dives on business gaps / cases raised by the Nomad Leadership, such as revenue growth, cost optimisation, organizational effectiveness
• Improve operational efficiency by developing and implementing optimization plans, ensure effective implementation of strategies by collaborating with cross-functional teams, and continuously optimize operational results
• Assist in product operations management and performance monitoring and use customer feedback / research to adjust strategies
• Work closely with senior management and shape Nomad’s operational processes through robust analysis and initiatives
• Prepare and update materials for business reviews and related activities, highlighting progress towards goals, key risks and dependencies

Preferred Qualifications

Startup experience or ex-consulting experience preferred but not required

Benefits

• Remote work setting and truly flexible working hours
• Competitive compensation package
• Dedicated learning fund to help you develop your career trajectory