SOCRadar is hiring a
Senior Support Specialist, Remote - Colombia

Summary

The Senior Support Specialist LATAM role at SOCRadar involves supporting customers in the LATAM region regarding platform-based services in Cyber Security Threat Intelligence. The position requires at least 2 years of cybersecurity experience, a university degree preferably in engineering departments, and various technical skills.

Requirements

• At least 2 years of experience in cybersecurity
• University graduates, preferably in engineering departments (Especially Computer, Electronics and Telecommunications, Electrical/Electronics, etc.)
• Master of the OSINT concept
• Knowledge of TCP/IP, web, and network security
• Knowledge/experience in penetration testing and vulnerability assessment and actively participated in penetration tests
• Importance of reporting and documentation
• Experienced with Linux
• Knowledge of virtualization
• Self-disciplined
• Strong analytical skills and ability to effectively prioritize and coordinate multiple tasks simultaneously
• Ability to adapt to intense work tempo, teamwork, open to learning, research, high communication and coordination skills, self-motivated

Responsibilities

• Ensuring the accurate review and elimination of cyber threat intelligence findings generated by the platform
• Staying up-to-date in the changing threat landscape
• Conducting platform-independent research on attack surface management and digital risk protection for customers
• Meeting the technical requests of corporate customers using our platform and conducting customer meetings
• Reporting and explaining cyber threat intelligence findings generated by the platform to the customer
• Ensuring that customer requests are communicated to the relevant units within the company and following up on the process
• Analyzing cyber threat intelligence findings generated by the platform and verifying the accuracy of findings from different sources
• Preparing technical content, reports, and blog posts on a requested topic
• Writing scripts to automate routine tasks when necessary
• Creating an environment and performing verification for customers who request 0-day or critical vulnerabilities

Preferred Qualifications

Basic knowledge of malware is preferred

Benefits

• Talented and Experienced Teammates
• Private Health Insurance
• Remote working environment
• SOCRadar Academy E-learning Platform
• Birthday & October Security Awareness Month Day off