Senior System Engineer

Summary

Join Valimail, a leading email authentication company, as a Senior Systems Engineer (IT). You will be responsible for building, designing, and maintaining scalable and secure IT systems. This role requires extensive experience with various IT systems, a passion for automation, and strong analytical skills. You will work with core systems like macOS, Kandji, Okta, and Google Workspace, focusing on automation and security. The position offers competitive pay, comprehensive benefits, and a remote-first work environment. Valimail is committed to building a more trusted email ecosystem and values continuous improvement.

Requirements

• 5+ years of experience in systems engineering or a similar role
• Deep knowledge of macOS, Kandji, Okta, Okta Workflows, Jira, Confluence, Slack, Zoom, ChatGPT, and Google Workspace
• Proven ability to design and implement automated workflows and systems
• Strong analytical skills with an obsession for detail and precision
• Exceptional written and oral communication skills, with a focus on clear, concise documentation
• Self-motivated, values-aligned, and committed to follow-through
• A proactive approach to identifying and solving problems, with a focus on continuous improvement

Responsibilities

• Design, build, and maintain scalable systems with a focus on automation and security
• Respond to and resolve support tickets with an emphasis on customer satisfaction and follow-through
• Leverage tools like Okta Workflows and scripting to streamline processes and reduce manual tasks
• Manage and improve onboarding/offboarding processes for new and departing employees
• Conduct and support monthly security and compliance tasks, including User Access Reviews (UARs) and secure configuration standard implementation/review
• Proactively enhance and ensure IT systems align with security requirements, supporting SOC 2 and FedRAMP compliance initiatives
• Reverse engineer and optimize existing IT systems to improve reliability, scalability, and efficiency
• Collaborate with the IT and Security team to identify areas for improvement and implement solutions
• Document all systems, architecture, and processes with clarity and precision
• Serve as a subject matter expert across our core IT tools and systems
• Plan and lead projects such as upgrades, migrations, or new implementations with detailed timelines and deliverables

Preferred Qualifications

• Familiarity with security compliance frameworks (e.g., SOC 2, FedRAMP)
• Background in managing IT systems in a fast-paced, remote SaaS environment
• Experience in scripting languages (e.g., Python, PowerShell, or similar)

Benefits

• Competitive pay + participation in employee stock option plan. The anticipated salary range for this role is $125,000 - $135,000 based on actual title and commensurate experience
• Comprehensive health, dental, + vision coverage
• Six weeks of paid parental leave for all parents, and an additional 6 weeks for parents giving birth
• Remote First Company, you can work anywhere within the US
• Unlimited and flexible PTO. We believe balanced, happy, relaxed people do better work