Insight Policy Research is hiring a
Senior Technical Assistance Lead in Worldwide

Summary

The job is for a Senior Technical Assistance Lead in safety net policy at Westat Insight, involving support for SNAP, Medicaid, TANF, and other programs. The role requires 9 years of relevant experience, a graduate degree in a related field (preferred), and excellent communication skills.

Requirements

• Comprehensive knowledge of and experience with federally and state administered social safety net program policy and operations (e.g., SNAP, TANF, Medicaid)
• Experience researching and analyzing policy, including statutes, regulations, and relevant program data and economic data
• Demonstrated experience with social safety net program policy, certification and case management systems, and/or quality control processes
• Experience developing tools (handbooks, toolkits, process maps) to help Federal, State, or local programs improve policy compliance and/or program delivery
• Experience engaging with FNS and other States through national associations and workgroups advantageous
• Experience working on policy for a State human service agency responsible for administering SNAP advantageous
• Experience applying process improvement methods and/or Human-Centered Design advantageous
• Excellent written and oral communication skills, including the ability to explain complex policies to both expert and lay audiences
• Experience developing and providing presentations and/or trainings covering complex topics
• Strong project management skills. Demonstrated ability to prioritize and meet competing deadlines. Experience managing teams
• Demonstrated commitment to equity, diversity, and inclusion in research and practice
• Nine years relevant experience. Graduate degree in related field preferred

Responsibilities

• Direct technical assistance and policy support in a collaborative and fast-paced environment
• Manage project schedules, including multiple overlapping deadlines and work with a team to ensure project activities are completed in an accurate and timely manner
• Analyze policy, regulations, and operations of nutrition assistance and other safety net programs (SNAP, TANF, Medicaid, etc.)
• Review state and local program operations for compliance with federal policy requirements
• Lead meetings, facilitate discussions, and conduct interviews that build trust and engage diverse perspectives to inform policy and program recommendations
• Author policy guidance, handbooks, and toolkits and develop and present trainings to help improve policy implementation
• Work with a team to design and author new project proposals
• Supervise staff and lead project teams
• Occasional travel may be required

Preferred Qualifications

• Bilingual proficiency in English and Spanish advantageous
• Experience as a program participant in SNAP, TANF, or Medicaid advantageous

Benefits

• Full-time telework
• Outstanding potential for growth
• Competitive salaries
• Comprehensive benefits in a collegial, family-friendly environment