Insight Policy Research is hiring a
Technical Assistant Lead in Worldwide

Summary

The job is for a Technical Assistance Lead in Safety Net Policy at Westat Insight. The role involves providing policy support and technical assistance for various safety net programs like SNAP, Medicaid, TANF, etc., and requires comprehensive knowledge of these programs' policies and operations. The position offers full-time telework, growth opportunities, competitive salaries, and comprehensive benefits in a collegial, family-friendly environment.

Requirements

• Comprehensive knowledge of and experience with federally and state administered social safety net program policy and operations (e.g., SNAP, TANF, Medicaid)
• Experience researching and analyzing policy, including statutes, regulations, and relevant program data and economic data
• Demonstrated experience with social safety net program policy, certification and case management systems, and/or quality control processes
• Experience developing tools (handbooks, toolkits, process maps) to help Federal, State, or local programs improve policy compliance and/or program delivery
• Experience engaging with FNS and other States through national associations and workgroups advantageous
• Experience working on policy for a State human service agency responsible for administering SNAP advantageous
• Experience with process improvement methods and/or Human-Centered Design advantageous
• Excellent written and oral communication skills, including the ability to explain complex policies to both expert and lay audiences
• Experience presenting and/or training on complex topics
• Strong project management skills. Demonstrated ability to prioritize and meet competing deadlines
• Demonstrated commitment to equity, diversity, and inclusion in research and practice
• Five years relevant experience. Bachelor’s or graduate degree in related field preferred

Responsibilities

• Conduct technical assistance and policy support in a collaborative and fast-paced environment
• Help manage project schedules, including multiple overlapping deadlines and work with a team to ensure project activities are completed in an accurate and timely manner
• Analyze policy, regulations, and operations of nutrition assistance and other safety net programs (SNAP, TANF, Medicaid, etc.)
• Review state and local program operations for compliance with federal policy requirements
• Help lead meetings, facilitate discussions, and conduct interviews that build trust and engage diverse perspectives to inform policy and program recommendations
• Draft policy guidance, handbooks, and toolkits and help develop and present trainings to improve policy implementation
• Author project deliverables and status reports
• Work with a team to help develop new project proposals
• Mentor staff and help lead project teams
• Occasional travel may be required

Preferred Qualifications

• Bilingual proficiency in English and Spanish advantageous
• Experience as a program participant in SNAP, TANF, or Medicaid advantageous

Benefits

• Full-time telework
• Outstanding potential for growth
• Competitive salaries
• Comprehensive benefits in a collegial, family-friendly environment