Senior Technical Product Manager, API Platform & Integrations

Summary

Join Wavelo, a SaaS telecom company, as a Senior Technical Product Manager to lead the evolution of its external integration framework. This critical role involves designing and delivering a best-in-class API-as-a-Service experience. You will collaborate with engineering teams, engage with telecom customers, and align the platform with industry standards like TM Forum Open API and GSMA CAMARA. Responsibilities include defining and evolving the external API platform, owning product delivery for event-driven interfaces, and serving as a liaison between customer delivery teams and product development. You will also drive product discovery and define success metrics. The role offers the chance to shape how external users interact with a modern telecom platform and lead standard-setting work.

Requirements

• 5+ years in technical product management, ideally working on API platforms, developer tooling, or complex system integrations
• Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design
• Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting
• Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers
• Proven ability to gather feedback, prioritize strategically, and deliver iteratively in Agile environments
• Passion for clean, intuitive developer experiences and well-documented APIs

Responsibilities

• Define, build and evolve our external API platform, enabling seamless, secure, and scalable integrations for customers and partners
• Own product delivery for event-driven and service-oriented interfaces, including webhooks, event streams, orchestration layers, and partner-facing services
• Collaborate with Engineering teams to scope, define, and deliver extensible API services — balancing platform vision with real-world needs
• Serve as a key liaison between customer delivery teams and product development — ensuring smooth onboarding, integration, and customization
• Lead the definition of service orchestration capabilities that coordinate internal and external interactions across the Wavelo platform
• Drive product discovery with customers and partners to ensure our integration experience meets their systems, processes, and use cases
• Help guide adoption of industry frameworks like TM Forum Open API and GSMA CAMARA , working cross-functionally to bring alignment with emerging standards
• Define success metrics and drive outcomes that improve developer experience, reduce integration friction, and increase time-to-value

Preferred Qualifications

• Experience with telecom systems and standards is a plus , but not required
• Familiarity with TM Forum Open API and GSMA CAMARA efforts is a strong bonus — or interest in leading these efforts

Benefits

• The base salary range for this position is $134,100 - $149,000 USD for US residents OR $120,690 - $134,100 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications
• Tucows believes in a total rewards offering that includes fair compensation and generous benefits
• Remote-first, meaning you can work from anywhere you can connect to the Internet!