Tyk is hiring a
Senior Technical Writer, Remote - United Kingdom

Summary

The job is for a Senior Technical Writer at Tyk API Management platform. The role involves managing documentation quality, creating user-centric technical content, testing products, automating the documentation process, identifying content gaps, maintaining guidelines and standards, leading continuous improvement projects, and collaborating with cross-functional teams.

Requirements

• Proven engineering background
• Hands-on experience with Docker, Kubernetes, and APIs
• Experience with documentation tools (Git, GitHub, Markdown, Hugo, Algolia, JavaScript)
• Proficiency with HTTP clients (Postman, Curl, Httpie)
• Extensive experience writing technical content for developers, SaaS, and B2B products
• Strong skills in content design, stakeholder management, and developer advocacy
• Excellent spoken and written English (native or fluent)

Responsibilities

• Own and manage Tyk's documentation quality and effectiveness and overall design
• Create user-centric technical content (guides, best practices, feature documentation)
• Test products to write new content and improve existing materials
• Automate and improve the documentation publishing process to increase speed, reduce errors, reduce frictions, and minimize human intervention that slows us down
• Identify and address content gaps to ensure comprehensive coverage
• Help create and maintain a quarterly documentation roadmap
• Maintain docs guidelines and standards (style guide, ToV, etc.)
• Lead continuous improvement projects
• Collaborate with cross-functional teams (product, engineering, compliance, legal, marketing)

Preferred Qualifications

• Familiarity with analytics tools and creating diagrams
• Knowledge of OpenAPI documentation and related tooling

Benefits

• Unlimited paid holidays
• Total flexibility in working hours
• Employee share scheme
• Generous maternity and paternity leave
• Company retreats
• Shared vision and values: authenticity, respect, responsibility, independence, honesty, diversity, inclusion, and treating others as you wish to be treated