Tyk is hiring a
Senior Technical Writer, Remote - United Kingdom
![Logo of Tyk](https://cdn.jobscollider.com/logo/tyk-371d.webp)
Senior Technical Writer closed
🏢 Tyk
💵 ~$48k-$59k
📍United Kingdom
Summary
The job is for a Senior Technical Writer at Tyk API Management platform. The role involves managing documentation quality, creating user-centric technical content, testing products, automating the documentation process, identifying content gaps, maintaining guidelines and standards, leading continuous improvement projects, and collaborating with cross-functional teams.
Requirements
- Proven engineering background
- Hands-on experience with Docker, Kubernetes, and APIs
- Experience with documentation tools (Git, GitHub, Markdown, Hugo, Algolia, JavaScript)
- Proficiency with HTTP clients (Postman, Curl, Httpie)
- Extensive experience writing technical content for developers, SaaS, and B2B products
- Strong skills in content design, stakeholder management, and developer advocacy
- Excellent spoken and written English (native or fluent)
Responsibilities
- Own and manage Tyk's documentation quality and effectiveness and overall design
- Create user-centric technical content (guides, best practices, feature documentation)
- Test products to write new content and improve existing materials
- Automate and improve the documentation publishing process to increase speed, reduce errors, reduce frictions, and minimize human intervention that slows us down
- Identify and address content gaps to ensure comprehensive coverage
- Help create and maintain a quarterly documentation roadmap
- Maintain docs guidelines and standards (style guide, ToV, etc.)
- Lead continuous improvement projects
- Collaborate with cross-functional teams (product, engineering, compliance, legal, marketing)
Preferred Qualifications
- Familiarity with analytics tools and creating diagrams
- Knowledge of OpenAPI documentation and related tooling
Benefits
- Unlimited paid holidays
- Total flexibility in working hours
- Employee share scheme
- Generous maternity and paternity leave
- Company retreats
- Shared vision and values: authenticity, respect, responsibility, independence, honesty, diversity, inclusion, and treating others as you wish to be treated
This job is filled or no longer available
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