Senior Trainer

Summary

Join Elite Technology as a Senior Trainer and design, develop, and deliver engaging training programs for our suite of software products. You will collaborate with internal teams, partners, and customers to ensure effective product use. This role requires a strong technical background, excellent communication skills, and a passion for teaching. Responsibilities include creating training materials, conducting training sessions, assessing training needs, and providing post-training support. The ideal candidate will possess a Bachelor's degree, 5-7 years of relevant experience, and proficiency with various learning tools. Elite Technology offers a competitive compensation package, comprehensive healthcare, retirement savings, professional development opportunities, and time off.

Requirements

• Bachelor's degree in Human Resources, Business, Organizational Development or related fields
• 5-7 years of progressive experience in instructional design, training delivery, and facilitation, with a focus on technical or SaaS environments
• Strong understanding of adult learning best practices and theories
• Proficiency with learning tools such as Docebo, Articulate360, Camtasia
• Ability to translate technical information into easily understandable content and tailor training content by audience
• Strong time management skills, attention to detail, organization, efficiency, and communication skills
• Ability to travel as needed

Responsibilities

• Design and develop engaging and effective training materials, including manuals, videos, and online courses
• Conduct both in-person and virtual training sessions for customers, partners, and internal teams
• Assess training needs and create customized training solutions to address specific requirements
• Collaborate with the product development team to stay updated on new features and product enhancements
• Provide post-training support to ensure the successful understanding of software products
• Monitor and evaluate training effectiveness, implementing adjustments as needed to improve outcomes
• Track learner progress and provide regular reports on training activities
• Perform other duties as assigned to support the overall goals and objectives of the department/company

Benefits

• Competitive Compensation Package ($96,000 - $120,000 base salary + variable)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives