Senior UX Researcher

Summary

Join AUTO1 Group's Marketing department as a UX Researcher and collaborate with cross-functional teams to deliver impactful user insights. You will drive user-centered design by planning and executing qualitative and quantitative research studies. Responsibilities include empowering stakeholders with data-driven insights, ensuring easy access to research findings, and implementing rigorous research methodologies. The ideal candidate possesses 3+ years of relevant experience, proficiency in various research methods, strong analytical and problem-solving skills, and excellent communication skills in English and German. AUTO1 Group offers an open culture, remote work options, 30 days of vacation, and discounts on Autohero.

Requirements

• Experience: 3+ years of relevant experience in UX research, user research, or similar roles
• Research skills: Proficiency in a range of qualitative and quantitative research methods (e.g., usability testing, interviews, surveys, analytics)
• Problem-solving: Strong analytical and problem-solving skills, with the ability to translate business and user needs into impactful research questions and actionable recommendations
• Collaboration: Excellent team player with strong communication skills; fluent in English and German
• Proactive attitude: Highly motivated, with a can-do mindset, always seeking to challenge the status quo and continuously improve the user experience

Responsibilities

• Drive user-centered insights: Collaborate closely with the Marketing, Product, and Design teams at AUTO1 to uncover actionable user insights that enable faster and more impactful decision-making
• Empower stakeholders with user understanding: Provide teams with clear, data-driven insights into user behaviors, needs, and pain points. Define, track, and communicate key UX metrics and KPIs to inform conversion and business strategies
• Facilitate access to user insights: Ensure conversion optimisation managers, product managers, and business stakeholders have easy access to well-structured research findings, fostering a user-centric culture across the organization
• Design and conduct research: plan, execute, and analyze qualitative and quantitative research studies - including user interviews, usability testing, surveys, and data analysis - to support product development and optimization
• Ensure research quality and consistency: Implement rigorous research methodologies, documentation, and version control practices to maintain high standards of research quality and reproducibility
• Elevate research impact: Consolidate and review existing research to deliver higher levels of insight and actionable recommendations, ensuring research findings drive product and business improvements

Preferred Qualifications

Data analysis: Experience analyzing user data and synthesizing findings into actionable insights. Familiarity with tools such as Tableau, Google Analytics, or similar platforms is a plus

Benefits

• Education program for online courses, conferences, and training
• Your life-work balance is important to us, so you have the option to work in a remote model
• Time to relax: 30 days of vacation per year
• We offer discounts on Autohero