Senior UX Writer

Summary

Join us to help unleash the power of the self-employed and help them thrive! We're looking for a Senior UX Writer to join our Product team at Jimdo, where you will be key in shaping a clear, concise, and user-friendly experience that empowers entrepreneurs and small businesses online.

Requirements

• Native or bilingual proficiency in both German and English
• 5+ years of experience in UX writing within a product environment
• Strong understanding of UX principles, user-centered design, and content strategy
• Excellent command of concise, actionable language with the ability to distill complex information
• Proven experience collaborating in a fast-paced product team and influencing design with a focus on functionality
• Proficiency with design tools (e.g., Figma) and familiarity with content management systems (e.g.; Phrase)
• Knowledge of accessibility standards and user behavior insights

Responsibilities

• Collaborate closely with designers, researchers, product managers, and developers to write clear, concise, and actionable UX copy across our digital platforms
• Define and maintain a consistent product voice and tone that aligns with our brand while focusing on user needs
• Conduct content audits and usability tests to continuously refine product copy and enhance user experience
• Write and optimize UX microcopy, in-app messages, CTAs, and error messages with a focus on simplicity and clarity
• Advocate for a content-first approach, ensuring product copy serves user goals effectively and efficiently
• Develop content guidelines and documentation to support a scalable content strategy across the product
• Participate in user research and testing to validate content effectiveness and alignment with user behavior

Benefits

• Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve
• Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration
• Support for your side hustles: We encourage side hustles. In addition, you get up to three free Jimdo websites for your personal or professional projects that you get to keep forever
• An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations
• Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and Hack Weeks, Deep Work Thursdays, conferences and access to technical eLearning platforms
• Annual compensation reviews to ensure you're rewarded fairly
• A remote office set-up bonus to enhance your workspace
• A unique workation policy that allows you to work from different locations
• An employee assistance program, offering resources and counseling