Senior UX Writer

Summary

Join komoot's 100% remote team as a seasoned UX Writer or Content Designer. Partner with designers and product managers to enhance user experiences across multiple squads, focusing on user acquisition and monetization. You will write UI copy, collaborate on design, map user journeys, and connect your work to business problems. Data-backed rationale is crucial, and you'll work in quick iterations, measuring success and failures. The role requires strong communication skills, experience with design tools, and a passion for creating intuitive and helpful user experiences. Komoot offers flexible working hours, remote work options, professional development opportunities, and a collaborative team environment.

Requirements

• Have minimum 4 years experience as a UX Writer or Content Designer for global software products
• Write impeccable English copy with an eye for usability, brand voice, and translatability across multiple channels and platforms. You’re able to turn even the most technical content into something warm, human, and helpful
• Are a strong communicator and can clearly explain your thinking, process, and rationale. You’re comfortable giving and receiving feedback, and work with diverse teams to get buy-in on ideas
• Are comfortable working with design tools and frameworks like Figma, user flows, journey mapping, usability heuristics, etc
• Have experience writing for translation, preparing context for linguists, string management, and getting words into software across languages
• Are organized and comfortable managing multiple workstreams, deadlines, and projects at the same time
• Care deeply about the impact of your work. You enjoy solving problems for all kinds of users and keep track of what you learn
• Are a team player and enjoy working collaboratively alongside designers, developers, and product managers
• Want to be part of a high-performing team where continuous improvement, collaboration, open feedback, and communication are encouraged

Responsibilities

• Write in the komoot style and personality to create content flows and UI copy that are accessible, intuitive, and upbeat
• Collaborate with designers to shape UI design as needed to improve usability and translation
• Map user journeys to better understand flows and customer experience. Incorporate UX best practices, heuristics, and conventions into your writing
• Connect your work to the customer or business problem being solved and the impact it creates. Back up your decisions with data and strong rationale
• Work with cross-functional peers to better understand our customers, the language they use, and how our products meet their needs. Integrate your learnings into writing guidelines and patterns
• Facilitate translation by providing context to our localization team, tracking translation progress, formatting keys and strings in our translation software, etc
• Develop an informed POV on both user and business needs in order to deliver the best solution and contribute to squad roadmaps
• Collaborate with other UX and marketing writers to create and refine style guides, design system patterns, and other content guidelines
• Integrate with our Copy and UX teams; proofreading and giving feedback to your fellow writers, collaborating on projects, and helping us level up UX writing at komoot

Benefits

• Flexible working hours with core time for synchronous interaction
• Work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break
• Each team member gets €2,000 and 3 additional days to spend on professional development each year