Senior Value Consultant

Summary

Join Iterable, a top-rated AI-powered customer engagement platform, as a Senior Value Consultant! In this customer-facing role, you will advise senior executives, helping them achieve strategic goals through digital transformation. You'll collaborate with various teams (Sales, Customer Success, Solution Consulting, etc.) to develop strategies and presentations, conduct analyses, and create valuable materials. This post-sales focused role also supports pre-sales as needed. The position requires experience in value consulting, strong analytical skills, and the ability to communicate effectively with C-suite executives. Iterable offers a competitive compensation package and numerous benefits, including paid parental leave, health insurance, and professional development allowances.

Requirements

• Experience in value consulting, management consulting, professional services, sales engineering, marketing or similar pre/post-sales experience
• Ability to facilitate executive level discussions and presentations
• Ability to explain strategy and concepts to a wide array of audiences including executives, practitioners, and internal stakeholders
• Experience in building both qualitative and quantitative analyses and financial / business case models - strong excel/google sheets skills
• Domain expertise in SaaS and/or digital transformation
• Ability to understand, interact with, and advise various C-level stakeholders
• Familiarity with email platforms or digital experience software
• Experience working with sales management and field sales

Responsibilities

• Be a subject matter expert that supports the Customer Success organization in driving customer expansions and renewals
• Devise strategies and roadmaps together with prospects and existing customers, working cross-functionally across Sales, Solution Consulting, Solution Architecture, Customer Success, and Professional Services, Marketing among others, on how to improve and modernize a customer’s state of marketing
• Support Customer Success/Sales teams through deal sales cycle strategization
• Develop C-Level strategic and financial presentations to provide honest guidance and establish realistic long-term goals
• Scales value materials deemed successful in Strategic Enterprise down to Growth and Emerging segments, for both AE/CSM/SDR self-service use and Value Consulting led engagements
• Upleveling Growth and Emerging AE/CSM/SDR sales maturity by partnering with leaders and front-line managers to share best practices and Value Consulting materials
• Refine ROI/TCO models, frameworks, and storylines
• Conducting account and industry targeted research to inform and influence why Customers must continue strengthening their partnership and investment into Iterable

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation