Senior Vice President, Global Transformation

Summary

Join Dun & Bradstreet as a global transformation program leader, serving as the single point of accountability for program execution, risk mitigation, and executive-level reporting. Lead global transformation programs, establish a comprehensive program governance framework, and oversee the modernization of core platforms. Coordinate impact assessments and remediation planning across internal systems and customer-facing platforms. Assess customer impacts, define remediation strategies, and manage customer-side changes and communications. Drive alignment and build consensus across cross-functional teams. Serve as the executive sponsor for change management and provide regular updates to the Executive Committee. Manage program budgets, resources, timelines, KPIs, and vendor relationships.

Requirements

• 15+ years of experience in enterprise transformation, program leadership, or technology strategy roles
• Proven track record of leading complex, large-scale, multi-year, cross-functional initiatives in a global organization
• Deep understanding of data governance, customer identity systems, and enterprise architecture
• Strong and proven change management discipline, leading organizational change, including stakeholder engagement and adoption strategies
• Strong understanding of product development, customer experience design, and digital transformation
• Strong executive presence, with exceptional communication and stakeholder management skills, including experience presenting to C-level executives and Boards

Responsibilities

• Lead global transformation programs across all systems, products, and customer touchpoints, ensuring alignment with strategic business goals
• Establish and manage a comprehensive program governance framework, including executive level reporting, steering committees, workstream leads, and risk management protocols which include providing a regular update to the Enterprise Risk Committee on progress towards overall risk remediation
• Oversee the modernization of all core platforms and the redesign of customer communications and remediation timelines to ensure clarity, compliance, and continuity
• Coordinate impact assessments, remediation planning, and execution across internal systems and customer-facing platforms, including the potential engagement of external vendors to support platform delivery, customer readiness assessments and subsequent remediations
• Assess customer impacts, define remediation strategies, and build a structured program to manage customer-side changes and communications. Drive cross-functional readiness and testing to ensure teams are prepared for each phase. Establish feedback loops and embed change management to support adoption and smooth transitions
• Drive alignment and build consensus across cross functional teams including Product, Technology, Data, Legal, Compliance, and Customer Operations to ensure seamless implementation globally
• Serve as the executive sponsor for change management and provide regular updates and strategic insights to the Executive Committee, including progress, risks, and mitigation strategies
• Manage program budgets, resources, timelines, KPIs and vendor relationships as needed

Preferred Qualifications

• Experience with regulatory or compliance-driven change programs is highly desirable
• PMP, PgMP, or equivalent certification preferred
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
• Where applicable, fluency in English and languages relevant to the working market

Benefits

• Generous paid time off in your first year, increasing with tenure
• Up to 16 weeks 100% paid parental leave after one year of employment
• Paid sick time to care for yourself or family members
• Education assistance and extensive training resources
• Do Good Program: Paid volunteer days & donation matching
• Competitive 401k with company matching
• Health & wellness benefits, including discounted Wellhub membership rates
• Medical, dental & vision insurance for you, spouse/partner & dependents