Senior Workforce Planning Analyst

Summary

Join Care Access as a Sr. Workforce Capacity Planning Analyst and contribute to our delivery organization by analyzing, reviewing, modeling, and planning staff requirements for our decentralized clinical trials. You will use creative problem-solving skills to analyze data and make recommendations for Care Access’ workforce. Responsibilities include creating and managing processes for staffing alignment and headcount planning, developing capacity planning approaches, conducting analysis projects, leading field studies to establish workforce standards, and designing efficient patient schedules. You will also measure and analyze key data, design staffing plans, collaborate with leadership, develop staffing models, and create dashboards using Excel and PowerBI. This is a remote position with less than 10% travel.

Requirements

• Ability to develop capacity/demand analysis and execute modeling techniques
• Proven ability to present data in a concise and effective manor to drive decision making
• Experience with defining and improving process to drive efficiency and quality
• Proficient in Excel, SQL, and PowerBI
• A successful analyst must have high capacity for productivity, passion and curiosity to understand the "why", and ability to create and support a story based on quantitative findings
• Bachelor's Degrees preferably in Mathematics, Industrial Engineering, Operations Research, Simulation, or related field
• 3-5 Years of experience in a related field

Responsibilities

• Create and manage processes that ensure proper staffing alignment and headcount planning
• Contribute to the development of approaches, methodologies, and solutions for capacity planning
• Conduct analysis projects, particularly in operational planning support, workload planning, forecasting, capacity utilization, and productivity/process improvements
• Lead field studies to establish workforce standards
• Design and manage an efficient patient schedule to align with staffing and study needs
• Measure and analyze key data to ensure that trends are understood and proactively highlighted to aid decision making
• Design staffing plans for new or changing needs within the organization
• Collaborate with clinical and operational leadership to identify staffing needs
• Develop staffing models to drive hiring decision making
• Create dashboards using excel and PowerBI to help drive decisions

Benefits

• PTO/vacation days, sick days, holidays
• 100% paid medical, dental, and vision Insurance. 75% for dependents
• HSA plan
• Short-term disability, long-term disability, and life Insurance
• Culture of growth and equality
• 401k retirement plan