ServiceNow Architect

Summary

Join Dev Technology as a ServiceNow Architect and play a key role in transforming HR services for our government clients. You will architect and design ServiceNow HRSD solutions, lead technical teams, engage with executive stakeholders, and develop business cases. This position requires extensive experience in ServiceNow HRSD solutions, stakeholder engagement, and system design. The ideal candidate will possess strong communication skills and a Bachelor's degree. Dev Technology offers a competitive salary, remote work options, and a comprehensive benefits package including generous time off, flexible work schedules, career development opportunities, and industry-leading benefits.

Requirements

• Architect and design ServiceNow HRSD solutions – 5+ years
• Lead implementations of ServiceNow HRSD solutions – 5+ years
• Engage with client stakeholders and customers to determine solution requirements and improvements – 8+ years
• Engage with client executives to generate roadmaps and recommendations – 5+ years
• Create roadmaps for technical offering growth and innovation – 5+ years
• Understand and design integrations and interfaces with other systems – 8+ years
• Understand and design data models – 8+ years
• Excellent customer relationship management skills including effective oral and written communications – 8+ years
• Bachelor’s degree
• U.S. Citizenship is required. Must be able to obtain Public Trust clearance

Responsibilities

• Architect and design ServiceNow HRSD solutions for clients and customers
• Lead technical teams in the implementation and operations of HRSD solutions
• Engage with executive stakeholders to establish strategic roadmaps and provide thought leadership
• Develop business cases and contribute to business development opportunities

Preferred Qualifications

• ServiceNow HRSD Certification
• Understanding of other ServiceNow products
• Understanding of other HR technologies (PeopleSoft HCM, Cornerstone On Demand, etc.)
• Understanding of Agile development methodology and willingness to knowledge transfer
• Experience with Federal agencies, their requirements, and their workflows
• Master’s degree

Benefits

• Generous and flexible time-off policy
• Flexible work schedules and telework options, including remote work availability for eligible projects
• Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities
• Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more
• 401K matching with immediate vesting and end of year profit sharing
• Regular team and company social events including our annual party, happy hours, fitness challenges, and more
• A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts