Alarm.com is hiring a
ServiceNow Associate

Summary

Join our team as a ServiceNow Associate and play a key role in the development, administration, and integration of our company's ServiceNow implementation. Collaborate with other departments to meet changing business requirements and contribute to gathering business requirements, testing, enhancements, and implementing projects.

Requirements

• 2-3 years implementing and administering ServiceNow solutions
• Bachelor’s Degree
• Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
• Experience integrating ServiceNow with external systems through SOAP or REST web services
• Experience with the ServiceNow Studio IDE
• Experience using the Workflow Editor to configure workflows
• Experience with HTML5, and JavaScript
• ServiceNow Certified System Administrator
• Experience with ServiceNow System Administration
• Ability to stay on schedule and produce results in a timely manner
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities

Responsibilities

• Develop custom ServiceNow applications using modern web technologies
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Build ServiceNow Reports, dashboards and homepages
• Administer the ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
• Participate in internal and customer meetings identify unique use cases for the ServiceNow platform
• Rapidly prototype new solutions to demonstrate ServiceNow capabilities to our clients
• Other duties as assigned

Benefits

• Competitive pay
• Subsidized medical plan options
• HSA with generous company contribution
• 401(k) with employer match
• Paid holidays
• Wellness time
• Vacation increasing with tenure
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• FSAs
• Well-being resources and activities