ServiceNow Developer

Summary

Join Accenture Federal Services as a ServiceNow Developer to build and maintain ServiceNow applications for US federal government clients. You will work in a collaborative agile team, designing, coding, and implementing solutions. Responsibilities include leading technical teams, analyzing user stories, developing custom solutions, and ensuring application stability and security. This role requires 3+ years of ServiceNow development experience, proficiency in Java and other programming languages, and a ServiceNow System Admin Certification. Bonus points are awarded for direct ServiceNow configuration experience. US Citizenship and Secret Clearance eligibility are required.

Requirements

• 3+ years of experience as a ServiceNow Developer using object-oriented programing languages (e.g. Java, C#, C++)
• 1+ years of experience directly with Java
• Experience in low-code/no-code platforms such as Appian, Salesforce, ServiceNow, etc
• Experience in development on RDBMS platforms (e.g., Oracle, SQL, MySQL, MariaDB)
• Experience data modeling to include creating and modifying standard and custom objects, writing Stored Procedures, optimizing queries and views, and performing ETL
• Experience in development using web technologies (e.g. JavaScript, HTML, CSS, Bootstrap, etc.)
• Experience in JSON, XML, SOAP, REST and working knowledge of application programming interfaces (APIs) to support low-code/no-code platforms
• Experience in working on agile delivery teams (e.g. with POs, testers, architects) as well as performing testing, debugging, root cause analysis, and authoring technical artifacts / documents / deliverables
• Experience using Git with branching / merging, code reviews, and pull requests
• Experience deploying ServiceNow applications
• ServiceNow System Admin Certification
• US Citizenship Required
• Secret Clearance eligibility

Responsibilities

• Work as a technical lead for teams and projects (e.g., performing code reviews and giving direct feedback, owning branch strategy and pull requests, defining standards/processes, instilling coding best practices and security, driving DevSecOps practices, authoring custom frameworks, coaching other developers and team members, providing performance reviews, working closely with other project leadership, etc.)
• Work on a cross-functional agile delivery team to analyze and deliver user stories, features, and enhancements
• Develop customized solutions within the ServiceNow platform
• Design, cod, and implement ServiceNow applications
• Write unit tests and performing due diligence to meet acceptance criteria
• Create timelines and development goals
• Test the stability and functionality of the application
• Troubleshoot and fix bugs
• Write documents and provide technical training
• Maintain the security and integrity of the application software

Preferred Qualifications

Direct ServiceNow configuration experience