Remote ServiceNow Developer

Summary

The job is for a ServiceNow Developer at Intact Technology. The candidate should have experience with implementing ServiceNow modules and a solid understanding of the ServiceNow platform. They should also possess good communication, leadership, and follow-up skills. The company offers exceptional benefits such as ongoing personal and professional development, unlimited paid time off, premium healthcare plans, a qualified 401k program, virtual happy hours, wellness clubs, and family leave.

Requirements

• 1+ year of experience with implementing major ServiceNow modules/applications
• Solid understanding of the ServiceNow platform, including administration and configuration
• Familiarity with JavaScript
• Experience with Agile and Scrum methodologies, actively participating in the software development life cycle (SDLC)
• Customer-focused with excellent time management, communication, and follow-up skills

Responsibilities

• Implement core configuration user stories with some guidance
• User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows
• Implement reports and dashboards
• Execute unit testing to ensure that implemented user stories meet acceptance criteria
• Conduct peer reviews of other developer’s user stories
• Provide technical documentation as required
• Ensure all ServiceNow certifications are kept current with new releases

Preferred Qualifications

• Possession of ServiceNow Certified System Administrator (CSA), and or ServiceNow Certified Application Developer (CAD) strongly preferred
• Complete 1 Certified Implementation Specialist (CIS) certification within 6 months of hire

Benefits

• Ongoing personal and professional development
• Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday
• Company holiday closure December 25 th – January 1 st
• Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options
• Qualified 401k Program
• Virtual happy hours and other team building events
• Wellness Clubs that cater to different interests