Remote ServiceNow Senior Solution Consultant

Summary

Join our Crew! NewRocket is seeking a Senior Solution Consultant to collaborate with Sales teams for the successful advisement of ServiceNow solutions and services.

Requirements

• 5 + Years Solution Consulting or Sales Engineering experience in the ServiceNow platform industry
• Demonstrated ability to lead the discovery of customer issues and develop technical solutions to address any customer’s business issue to ensure the best customer experience possible
• Strong knowledge and skills within assigned practice majors / minors
• Expert-level knowledge of pre-sales, and complete understanding of the full sales life cycle
• Expert-level knowledge of technical solution development
• Excellent communication skills, in both internal and external capacities; strong relationship-building skills, including at a senior level who may not have subject matter expertise in ServiceNow; must adapt and interpret communications, and influence key decision-makers
• Provides advisement in a proactive approach with Customers and internal teams
• Proficiency with the ServiceNow platform required
• Detail-oriented, self-motivated, and organized
• A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
• ServiceNow sales certifications and/or Presales certifications
• ServiceNow CSA (Nice to have!)
• ServiceNow CIS (Nice to have!)

Responsibilities

• Leads complex technical solution development related to NewRocket’s full range of services and products; engages in conceptual thinking to understand advanced issues and implications
• Collaborates directly with clients to develop and articulate technical solutions, often to senior, technical, and non-technical audiences
• Considered an expert in pre-sales and solution development
• Collaborate with Sales teams in the qualification of customer needs through discovery
• Participates across the sales lifecycle on acquiring new customers, in close collaboration with sales crew members
• Provide mentorship and informal leadership to Solution Consultants as a senior resource
• Leads demonstrations of product, both standard and tailored to prospects and existing customers
• Scopes and delivers Proof of Concept/Proof of Value engagements with prospects
• Lead competitive analyses and understands differentiators between the company and its competitors
• Understands business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
• In conjunction with Sales and Professional Services, conducts transition briefings, communicates commitments and expectations in preparation for deployment