Thirdera is hiring a
Senior Solution Consultant

Summary

Thirdera is seeking an experienced Senior Solution Consultant to join their Italy team. The role involves pre-sales support, product demonstrations, and acting as a technical point of contact. The candidate should have a strong technical understanding, excellent communication skills, and experience working with large enterprises.

Requirements

• 5+ years of experience working in a similar role
• A strong technical understanding with a problem-solving mindset, along with the ability to creatively tailor configurations/demos
• Previous experience of providing technical demonstrations of SaaS/Software to clients, with an ability to convey high-level/complex technical requirements
• Experience working with and selling to large enterprises (5000+ employees)
• Able to articulate and logically communicate concepts with both technical and non-technical audiences, including C-Suite level contacts
• Ability to understand the 'bigger picture' and the business drivers around IT
• Ability to work with Sales Executives and support the sales cycle
• Excellent written and verbal communication skills with the ability to build relationships at all levels
• Experience in writing tenders/proposals
• Ability to learn new technology and solutions
• Possess a good level of English (level C1)

Responsibilities

• Act as technical point of contact during the pre-sales stage by assisting the sales personnel in the qualification of commercial customer needs and performing pre-demo needs analysis for one or more strategic accounts
• Perform product demonstrations, both standard and customized, to potential and existing customers, both on-site and virtual
• Plan and conduct proof of concept and proof of value with potential customers
• Respond to request for information/proposal documents, stay up to date on product developments/releases to the level required for demos and POC/POCs, as well as competitive analysis
• Conduct transition briefings and preparation for deployment
• Create and maintain templates and documentation for project scoping and proposal delivery
• Act as a ServiceNow subject matter expert at executive briefings and marketing events

Preferred Qualifications

• 3+ years of experience working with the ServiceNow Platform
• ITIL Foundations and/or Scrum Master Certified
• Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM); Financial Management (FM); Project Portfolio Management (PPM); DevOps; Agile; HR Service Delivery (HRSD); Governance Risk and Compliance (GRC); Security Operations; IT Operations Management (ITOM) including Cloud Management; Event Management; Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI

Benefits

• Offers a fun, highly engaging and unique culture
• Provides the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice
• Empowers you to work with top level companies, amazing partners, in an environment where enjoying your work is key
• Offers competitive compensation, generous benefits and a professional and culturally diverse work environment
• Provides work-life balance by allowing remote working and flexible schedules so you can manage your own time