PointClickCare is hiring a
Software Commercialization Manager

Summary

Join PointClickCare as a Commercialization Manager and own the new product introduction process for all software solutions delivered by the Product Engineering Organization. Collaborate with cross-functional teams to create launch plans, execute launches, monitor results, and drive continuous improvement in New Product Introduction processes.

Requirements

• Experience in program management, product management, management consulting, corporate strategy, business operations or strategic planning in a SaaS Company
• Possesses extensive knowledge of product development processes, the software development lifecycle, release management or customer journey, and lead to cash processes and systems
• Robust business acumen and ability to partner with senior business leaders to drive initiatives
• Experience driving data-driven process improvement
• Ability to build, direct and influence project teams
• Exceptional presentation, oral, and written communication skills
• Strong critical thinking and decision-making skills
• Ability to manage conflict and drive decisions

Responsibilities

• Plan a new product introduction strategy in partnership with Product Leadership that maximizes the customer value and business outcomes of new and enhanced solutions
• Work with a cross functional team to create a set of Launch goals
• Create and Manage a plan designed to achieve the launch goals and successfully execute the new product introduction strategy with the cross functional team
• Lead team in monitoring and measuring Launch results against goals post Commercial Availability. Ensure actions are planned and executed to adjust plans as needed based on those results
• Deliver transparent and immediate analysis and feedback on risks, issues, team and project performance and adjust the plan accordingly
• Prioritize projects and resources, balance business needs with technical constraints, and drive successful organizational readiness in support of the new product
• Lead continuous and measurable improvement in New Product Introduction processes to accelerate customer time-to-value and business time-to-revenue
• Provide coaching, mentoring and support to team members and peers

Preferred Qualifications

• Bachelor’s degree in business, engineering, computer science, preferred not required
• PMP or equivalent
• Experience with Enterprise technology products
• Software project management or software experience using agile

Benefits

• $115,000 - $130,000 a year
• #LI-MG1
• #LI-Remote