Deepgram is hiring a
Software Engineering Manager Solutions Engineering, Remote - Worldwide
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Software Engineering Manager Solutions Engineering closed
🏢 Deepgram
💵 $120k-$180k
📍Worldwide
Summary
Deepgram is seeking an Engineering Manager to drive integration, automation, and support processes. This role involves leading a team of engineers, improving business processes, working closely with leadership and product management, and engaging in technical solutions for quality control. The ideal candidate has experience managing teams, a strong technical background, great communication skills, and passion for good engineering practices.
Requirements
- Proven experience managing and leading and growing a team with a consistent record of mentoring and coaching team members
- A strong technical background building world class solutions
- The ability to drive technical decisions in a scalable and thoughtful manner
- Passion about good engineering practices, emerging technologies, and improving processes
Responsibilities
- Lead a team of multi-disciplined applied engineers to provide engineering support for the full customer life-cycle (pre-sales, onboarding, and post-sales)
- Create and improve business processes to collect customer feedback, triage and escalate customer issues, and prioritize automation
- Work closely with the rest of the leadership and product management team on product strategy and roadmap refinement with customer-obsessed thinking
- Oversee technical design, task decomposition, and daily standups to ensure the team is executing on schedule
- Engage hands-on with technical solutions for quality control, reproducing issues, and data analysis, including reviewing and authoring code
- Lead the creation of features and product releases by being closely involved with the product development, design, and review
- Work with other team leads from across the organization on cross-functional projects, help identify the critical paths, and resolve dependencies
- Hold regular 1-on-1s with direct reports, help them navigate challenges, and coach them for their career development
Preferred Qualifications
- Experience working in high-growth startups
- A portfolio of relevant projects demonstrating technical knowledge of our tech stack
- An opinionated approach to partnering with product and making timely deliveries
- Familiarity with hybrid cloud models (bare-metal datacenters and cloud service providers) and scaled databases
This job is filled or no longer available
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