Remote Manager, Solutions Engineering

Summary

The job is for a Manager of Solutions Engineering in the TOLA region at Grafana Labs. The role involves building and managing a team, owning regional build-out strategies, ensuring customer success, partnering with Product Management and Engineering, and driving community and adoption programs.

Requirements

• 3-4 years experience leading a team as a manager
• 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc
• Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors
• Open Source selling or Cloud first/Product led sales go to market motion a big plus
• Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
• Direct experience selling monitoring/data/visualization products
• Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets
• Must be located in TOLA region

Responsibilities

• Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences
• Get the best out of your team with a servant-based leadership approach
• Direct the bulk of your day-to-day work based on guidance and goals from leadership
• Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base
• Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company
• Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful
• Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
• Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs
• Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s

Benefits

• The OTE compensation range for this role is $219,000 - $263,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process
• Benefits include equity, bonus (if applicable), and other benefits listed on our careers page