Solution Advisor

Summary

Join Datacom as an Infrastructure Products Solutions Advisor and contribute to shaping the future of IT solutions across various industries. This role involves solving technical problems for major New Zealand companies, supporting sales campaigns, and recommending tailored solutions. You will collaborate with sales teams, understand customer needs, and identify innovative ways to leverage new technologies. If you thrive on collaboration, enjoy solving complex challenges, and desire to make a tangible impact, this opportunity is for you.

Requirements

• Strong analysis, communication, presentation skills
• Solid understanding across Cyber, Networks, Data centres and Cloud with deeper knowledge and experience in one of these areas
• Knowledge of Outsourced IT Services and Infrastructure project requirements
• Key product knowledge focussed on Cloud technologies e.g. AWS, Azure/Azure Stack, CrowdStrike, Sentinel, Fortinet, Zscaler
• Demonstrated experience in technical presales including responding to formal sales opportunities
• The ability to interpret customer business problems and shape requirements into a technology solution
• Experience and specialist skills in the configuration and maintenance of technology infrastructure, including the ability to support a variety of technologies

Responsibilities

• Sales execution
• Opportunity triaging and qualification
• Working in cross-functional Datacom teams to support sales activity and joint propositions
• Contributing content and bid strategy to formal sales responses such as SOWs/ Proposals /RFP /RFI /RFQ activity
• Ensuring work meets commercial and reporting standards and processes
• Demonstrating a continuous improvement mindset, looking for opportunities to refine and improve our presales process
• Sales enablement
• Create high quality, reusable content for formal sales responses
• Contribute to sales enablement collateral to support sales discussions
• Create thought leadership content
• Support Datacom Customer Partnership Lead’s in customer sales discussions
• Provide feedback and insights to the Product Management team
• Providing sales coaching to Infrastructure Products service lines based on insights and experience
• Relationship management
• Building strong relationships within Infrastructure Products, other Presales teams and Market GTM and sales teams
• Building long-term, strategic relationships with external stakeholders to drive market intelligence
• Skill development
• Maintaining currency of knowledge, training and engagement with relevant vendors

Benefits

• Social events
• Chill-out spaces
• Remote working
• Flexi-hours
• Professional development courses