Solution Architect

Summary

Join Moneytree as a Solution Architect and contribute to expanding our client base by providing high-quality consulting services. You will act as a pre-sales expert, ensuring successful client onboarding and collaborating with internal teams. This role requires strong problem-solving skills and a passion for customer advocacy. You will manage client expectations, create product materials, and contribute to product strategy development. The ideal candidate possesses strong communication and technical skills, along with experience in FinTech solution consulting. Moneytree offers a remote-friendly work environment with various benefits.

Requirements

• Ability to use both Japanese and English in an international work environment
• Native level Japanese language skills
• At least intermediate English (TOEIC: 800 or above)
• 3+ years of experience in solution consulting and pre-sales in the FinTech industry
• Solid experience in enterprise projects to develop API based business services based on web client & server technology
• Solid knowledge of API authentication schemes such as OAuth
• Strong communication skills with any internal or external stakeholders
• Ability to work independently and also as a team to drive results
• Strong documentation skills and attention to details

Responsibilities

• Act as pre-sales expert to deliver high-quality technical consulting for Moneytree clients by identifying their needs and designing solutions
• Ensure successful post-sales client onboarding to the Moneytree platform
• Work collaboratively with Moneytree sales, product, design teams toward business success of Moneytree and our clients
• Deliver pre-sales support including product demos, requirement gathering, solution proposals, responses to RFI/RFP
• Manage issue prioritization and client expectations throughout the sales and initial client onboarding processes
• Create materials of Moneytree products and services by closely working internal teams to enhance the sales process and maximize the chance of winning
• Contribute to development of the Moneytree platforms product strategy
• Deliver insights in the form of client feedback or pain points to internal teams for new feature development and improvement for the Moneytree platform
• Complete onboarding training with mentors in Moneytree organizations
• Understand technical solutions for Moneytree products such as LINK API
• Become a strong team player and start contributing to Moneytree’s business success

Preferred Qualifications

• PFM applications
• JIRA and Service Desk
• Knowledge base documentation and enhancement
• Comfortable reading application logs
• Experience working in the finance industry (banking/fintech)
• Digital transformation (DX) projects or initiatives

Benefits

• Full-time role, working remotely from anywhere in Japan + Flex Time
• Referral bonus 250,000 JPY per successful hire
• 20 paid holidays + 10 sick care leaves
• Remote Communication Cost Support allowance (13,000 JPY/month)
• Diverse Global culture (members from 20+ countries)
• Health and social insurance support in accordance with Japanese Labor Law
• Ability to work from overseas for a short period
• Learning Support