Solution Sales Executive, Digital

Summary

Join NICE, a global leader in customer experience, financial crime fighting, and public safety solutions, as a Solution Sales Executive. You will leverage your expertise in digital solutions to understand customer needs and articulate innovative solutions to their business challenges. This role requires a consultative approach, identifying customer problems and positioning NICE's digital arsenal to solve them. Success involves closing deals, exceeding sales quotas, supporting sales partners, attending tradeshows, and responding to RFIs/RFPs. A strong background in CCaaS, data strategy, microservices, and cloud computing is highly beneficial. NICE offers a fast-paced, collaborative environment with ample opportunities for growth and development.

Requirements

• Bachelor's degree in a related technology field
• 7+ years of consulting or customer engagement experience
• 5+ years of contact center experience

Responsibilities

• Possess the knowledge and the aptitude to understand new and existing customers’ needs for our digital solutions portfolio, improving their customer’s experience while articulating new and innovative ways of solving the customers’ business challenges
• Help define strategies that fit their strategic objectives while satisfying their customers using NICE solutions; using tailored use cases which clearly articulate the value and potential of the Platform
• Identify the problems your customers have, while skillfully positioning your comprehensive digital arsenal to solve those problems
• Regularly closes deals and builds pipeline within or exceeding goals
• Meets or exceeds assigned sales quota
• Assist and support sales partners in sales efforts by participating in sales calls and closing efforts
• Attend tradeshows
• Respond to RFIs and RFPs

Preferred Qualifications

MBA

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations