Algolia is hiring a
Solutions Architect in Worldwide

Summary

Algolia, a leader in search and discovery tools, is seeking a Portuguese-speaking Solutions Architect to collaborate with enterprise customers, provide technical solutions, and influence product roadmaps. The role involves guiding customers in design and strategy, executing delivery methodology, troubleshooting issues, prototyping new solutions, and consulting on best practices.

Requirements

• Fluent Portuguese Speaker
• Polished consulting skills
• Keen awareness of sensitive client topics
• Capability to tactfully navigate and effectively address client messaging and recommendations
• Proficient in Javascript/HTML/CSS for the front-end
• Proficient in a backend framework (i.e. node, Rails, Django, etc.)
• Ability to establish credibility and rapport with Senior Executives and technical and non-technical team members
• Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives
• Ability to prioritize tasks effectively with a high-level of attention to detail
• Ability to quickly define dependencies, issues, and outline mitigation plans against risks
• Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions
• Ability to communicate effectively to both the technology and business communities
• Consistent history of business-building successes and passion for results

Responsibilities

• Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
• Link business processes with product technical solutions
• Execute delivery methodology to drive projects to completion on time and on budget
• Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
• Prototype and catalog new solutions to fit business pain points
• Consult on architecture, indexing, searching, and UI best practices
• Expand relationship and product usage within the enterprise segment
• Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
• Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
• Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
• Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects
• Build out tooling and/or collateral to help scale customer engagement
• Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
• Work with Engineering to track and resolve feature requests and bugs
• Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate

Preferred Qualifications

• Backend/frontend mobile development
• Analytics, A/B testing
• Familiarity in relevant verticals: E-commerce and Search
• Project management experience
• Experience within search domain and search-as-a-service companies
• Elastic/ Solr
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

Benefits

• Remote work, flexible hours
• Health insurance
• Retirement benefits
• Paid time off
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave