Solutions Architect

Summary

Join Komodo Health's Mavens team as a Solution Architect and design, architect, and implement high-quality solutions for clients. You will lead requirement gathering, solution design, and team collaboration to deliver tailored solutions leveraging Komodo's products. This role involves working closely with customers and internal teams to solve key business challenges and ensure customer needs are met. You will lead design reviews, participate in customer training, and build strong relationships with clients. Success in this role requires strong Salesforce expertise, experience in life sciences consulting, and excellent communication skills. Komodo offers a competitive salary, benefits, and a hybrid work model.

Requirements

• Salesforce Platform App Builder certification
• 5+ years of expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs
• Ability to effectively design and configure a scalable solution to meet client business needs
• You’ve led a functional and technical team through full Salesforce project lifecycles
• Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• Ability to teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build
• Excellent cross-team communication and collaboration skills
• Professional experience in life sciences consulting ideally in pharmaceutical with exposure to Commercial Operations, Medical or Patient Services related projects
• Experience in working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management

Responsibilities

• Lead detailed requirement gathering sessions with customers and work with the Komodo delivery team to ensure a comprehensive list of requirements is documented
• Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools
• Lead a team of configuration specialists and business analysts to create and document solutions
• Lead customers through design reviews to refine and iterate on the solution design
• Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables

Preferred Qualifications

Biotech and pharmaceutical direct industry experience

Benefits

• Performance-based bonuses
• Equity awards
• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance
• Life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance
• Hybrid work model