Solutions Architect

Summary

Join Komodo Health as a Solution Architect and design, architect, and deliver high-quality solutions for our healthcare and life sciences customers. You will lead requirement gathering, solution design, and team collaboration to meet client needs. Leverage your expertise in Salesforce, data integration, and process improvement to create scalable solutions. Build strong relationships with clients and stakeholders, identifying future opportunities. Stay current on industry trends and challenges. This role offers a hybrid work model with remote options and a competitive compensation and benefits package.

Requirements

• Expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs
• Ability to effectively design and configure a scalable solution to meet client business needs
• You’ve led a functional and technical team through full Salesforce project lifecycles
• Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• You can teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build
• Excellent cross-team communication and collaboration skills
• You have professional experience in life sciences consulting ideally in pharmaceutical with exposure to Commercial Operations, Medical or Patient Services related projects
• You have experience in working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management

Responsibilities

• Lead detailed requirement gathering sessions with customers and worked with the Komodo delivery team to ensure a comprehensive list of requirements was documented
• Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools
• Lead a team of configuration specialists and business analysts to create and document our solutions
• Lead customers through design reviews to refine and iterate on the solution design
• Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables

Preferred Qualifications

Biotech and pharmaceutical direct industry experience is also preferred

Benefits

• Competitive total rewards package including medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance
• Hybrid work model