Remote Solutions Architect

Summary

The job is a Technical SA Presales role at TetraScience, focusing on designing and delivering solutions for pharmaceutical and biotech customers. The role involves understanding customer needs, collaborating with various teams, developing product plans, and demonstrating the company's offerings.

Requirements

• Scientific background and/or 3+ years professional experience in Life Sciences R&D IT / Informatics
• Deep understanding of Life Sciences lab information systems such as ELN, CDS, MS, NGS software, LIMS, Registration, LES, analytics, visualization suites
• Deep understanding of drug discovery, development, and manufacturing processes
• Proficient in enterprise sales within the pharmaceutical sector

Responsibilities

• Work closely with scientific end-users to design, architect, and deliver highly impactful solutions
• Understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions, and aid in integration with clients' data systems
• Collaborate with lab scientists and lab managers to understand and define the workflow needed to solve their problems
• Create product plans - both one-off and platform-based, in collaboration with Product and Engineering teams
• Partner with Customer Success - helping the customer implement our platform through process change management, while collecting feedback for TetraScience about what’s working and potential improvements
• Synthesize customer feedback into a cohesive vision for how labs can work better through seamless data flow
• Advocate for the customer’s perspective and actively collaborate with product management to prioritize feature development

Preferred Qualifications

Experience in large molecule or new modalities is a plus

Benefits

• Competitive Salary and equity in a fast-growing company
• Supportive, team-oriented culture of continuous improvement
• Generous paid time off (PTO)
• Flexible working arrangements - Remote work