Solutions Consulting Director

Summary

Join Figma's growing team as a Director, Solutions Consulting! Lead a global team of Solutions Consultants, defining and implementing strategies to expand our customer base and achieve sales targets. Partner with sales leadership, analyze team performance, and develop core processes. You will act as a technical executive, building relationships with customers and collaborating with product and engineering teams. This full-time role can be based in a US hub or remotely within the US. Figma offers a competitive compensation and benefits package.

Requirements

• 10+ years of experience in a Solutions Consulting, Sales Engineering, or related function
• 5+ years of direct people management experience (hiring, training, and retaining top talent)
• Experience working with large enterprise companies and an understanding of common technical/security needs and buying processes
• Proven track record of leading and growing high performing teams and coaching them toward meeting or exceeding performance expectations
• Demonstrated ability to define and execute strategy, build cross-functional buy-in, and iterate based on data and insights
• Strong understanding of our technical and competitive landscape
• Demonstrated ability to thrive in a constantly evolving and growing environment

Responsibilities

• Build, develop, and inspire an organization of dedicated, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
• Partner with Sales leadership to achieve sales targets across regions and ensure successful customer outcomes both pre- and post-sales
• Analyze and manage the performance of our Solutions Consulting function, including influenced ARR and activity metrics
• Develop, refine and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our Solutions Consultants
• Act as the technical executive to align with customer executives and collaborators for relationship building and to help advance open opportunities
• Recruit, mentor, and develop the Solutions Consulting leadership team
• Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
• Participate in regional industry events/organizations as a thought leader

Preferred Qualifications

• Experience with MEDDICC sales qualification framework
• Prior Figma, design or development experience

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• Equity