Solutions Consulting Manager

Summary

Join Hello Heart as a Manager, Solutions Consulting and become a critical member of our commercial team. You will partner with sales to increase win rates by showcasing Hello Heart's value proposition and addressing prospect questions. Responsibilities include speaking at industry conferences, collaborating with cross-functional teams, creating content to support sales, and serving as a clinical and solutions expert. You will also assist with RFP responses and demonstrate client value to consultant teams. This role requires a Bachelor's degree or equivalent, a valid clinical certification, and 4+ years of client-facing experience in sales, marketing, or client experience. Experience with product and solutions teams in healthcare technology and a high-growth environment is preferred. The position offers a competitive salary range of $150,000 to $170,000.

Requirements

• Bachelor’s Degree or equivalent work experience
• Valid clinical certification or degree in a healthcare-related field, such as a NP, DPT, RD, etc
• 4+ years experience in client facing roles, ideally within a sales, marketing, or client experience position
• Previous experience working with product and solutions teams, ideally within a healthcare technology organization
• Experience in a high growth, fast changing environment, ideally previous experience working within a startup organization
• Excellent poise and presentation skills, ideally with previous experience owning speaking engagements
• Ability to travel approximately 10~20%

Responsibilities

• Partner with our Commercial team to increase our win rates by delivering to prospects the Hello Heart value proposition and demo, as well as answering questions/objections from prospects, partners, and consultants
• Speak to the Hello Heart solution and its value proposition at speaking engagements, with typical conferences including employer benefits conferences, health plan conferences, etc
• Effectively collaborate with members of cross functional teams, including Sales, Customer Success, Sales Ops, Partnerships, Consultant Relations, Marketing, and Product teams to develop and deliver prospect and client facing expertise
• Create purpose-built content (ex: solution design mock-ups) to improve solution knowledge and support the sales process and methodology focused on Hello Heart Solutions
• Serve as a clinical and solutions SME during meetings with prospects, partners, consultants and existing clients  to understand our differentiators and to drive excitement about our value proposition
• Develop and maintain intra-company relationships consistent with our values
• Assist with clinical and solution responses to RFPs, RFIs and proposals
• Assist in demonstrating Hello Heart client value with shared clients’ consultant teams and spreading the word across the practice when we deliver strong ROI and clinical outcomes
• Serve as a company wide internal and external resource on enablement of product features
• Execute high level sales presentations for our most valued partners including the planning and post-mortem of these activities

Benefits

The US base salary range for this full-time position is $150,000.00 to $170,000.00