Solutions Consulting Manager

Summary

Join Docebo, a rapidly growing SaaS company, and become a Manager, Solutions Consulting (Enterprise). This leadership role involves coaching and mentoring a team of Solution Consultants, focusing on demo delivery, proof of concepts, and technical feasibility. You will be responsible for team performance, goal setting, and compensation planning. The ideal candidate possesses extensive experience in Solutions Engineering or pre-sales management within the Enterprise SaaS sector, along with strong leadership and communication skills. Docebo offers a hybrid work model, promoting both in-person collaboration and remote work flexibility. This is an opportunity to contribute to a company revolutionizing the learning experience.

Requirements

• 4+ years of Solutions Engineering, Solutions Consulting, pre-sales or equivalent management experience in Enterprise SaaS sales
• Ability to communicate technical concepts to technical and non-technical audiences
• Business acumen, ability to deal with conflict and resolve appropriately
• Well versed with sales processes as it relates to pre-sales and solution selling
• Strong leadership, communication, prioritization, collaboration, and problem-solving skills
• Experience with cloud-based solutions
• Ability to travel to United States and Canada

Responsibilities

• Lead team of Solution Consultants who are measured against ARR attainment
• Support responsibilities such as recruiting, hiring, conducting team meetings and calls, compensation planning, etc
• Support the performance management process with the Solutions Consulting team including activities such as goal planning, professional development, and annual reviews. Responsible for team motivation, retention, and career planning
• Quarterly review the achievements of each team member and review / validate their variable compensation
• Coach, mentor, and motivate team members
• Work closely with sales management peers around deal strategy, progression, prioritization, and resourcing
• Assist with development of technical training and enablement of Solutions Engineering team
• Refine and develop processes and approach in the Enterprise Solutions Consulting segment
• Collaborate with other cross functional teams such as Proposals, Product, Partnerships and CX to ensure we have a successful customer journey and sales cycle

Preferred Qualifications

• Learning Technology or HCM technology experience is an asset
• Experience selling into organizations with 5000+ employees
• Familiarity with MEDDPICC is an asset
• Proficiency in Salesforce is an asset
• Experience within Technology Risk Management, Compliance, and Information Security
• Experience with compliance frameworks and federal security standards like FedRAMP, FISMA, NIST SP 800-53, SOC2, ISO 27001, RMF
• Working knowledge of NIST SP 800-53 concerning cloud technologies, architectures, and services
• Experience performing FedRAMP assessments, authorization, and continuous monitoring (ConMon) of cloud service offerings

Benefits

Hybrid Office Model