Pre-Sales Solution Engineer

Summary

Join AvePoint as a Pre-Sales Solution Engineer and partner with our sales team as the key technical lead throughout the solutioning process. You will play a consultative role, assisting in closing deals by understanding customer problems and positioning AvePoint product solutions. Daily tasks involve presenting and demonstrating AvePoint offerings, facilitating solution discovery sessions, communicating with customers during their evaluation process, building proof-of-concept environments, participating in proposal writing, sharing product information, acting as a customer advocate, helping the sales team understand customer objectives, establishing relationships with key customer advocates, developing customer buying visions, supporting partner and marketing teams, and owning technical sales opportunity closure. You will leverage your expertise in M365 architecture, SharePoint, and other relevant technologies to educate customers and demonstrate value. This role requires relevant work experience, strong communication skills, strategic thinking, and the ability to build and maintain relationships.

Requirements

• Relevant work experience on client-side, consulting-side or with an ISV
• Understanding of M365 architecture, components, and configuration
• Experience in delivery and/or pre-sales of solutions that leverage one or more of the following: M365 Security & Compliance (Purview), SharePoint, Teams, Dynamics and Azure
• Knowledge of server and cloud offerings across Microsoft, Google and Salesforce
• Confident and enthusiastic presentation skills
• Good business and technical communication skills – can lead conversations to align technical value to a customer’s business needs
• Ability to think strategically using technical knowledge coupled with sales mentality
• Ability to maintain excellent relationships with channel partners and colleagues

Responsibilities

• Presenting and demonstrating AvePoint’s product offerings relevant to customer objectives remotely and on-site
• Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers
• Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
• Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Sharing information with the sales and technical teams about our products and the market
• Acting as the customer advocate and liaison to the AvePoint product management and development teams
• Helping the sales team identify and understand customer business objectives and their organisation to best align AvePoint technology
• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility
• Supporting AvePoint Partner and Marketing teams with their field activities
• Ownership of technical sales opportunity closure

Benefits

• Competitive market-based compensation
• Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC
• Generous PTO allowance incl. specific AvePoint Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day!)
• Private Health Insurance
• Mobile Phone Plan Reimbursement
• Tuition Reimbursement
• Dedication Awards
• Employee Referral Program