Solutions Engineer

Summary

Join 1Password as a Solutions Engineer, Enterprise, and become a trusted partner to our Enterprise Go-to-Market teams. You will enhance sales productivity and deal flow by providing technical expertise and ensuring sales targets are met. Collaborate with Marketing, Product Management, and Support, interacting with key customer decision-makers to create tailored technical solutions. This remote position, based in the Netherlands, requires excellent communication skills in English and German. You will be responsible for technical solution scoping, competitor analysis, sales team coaching, and proposal preparation. Occasional travel may be required.

Requirements

• Excellent written and spoken communication skills in both English and German
• 3+ years experience in customer-facing activities in a B2B environment
• 2+ years experience working directly with enterprise customers as a Solutions Engineer
• Ability to disseminate and popularize technical information for a general audience
• Great presentation and communication skills
• Keen eye for detail and quality
• Excitement when it comes to investigating, testing and exploring solutions for customers
• Exhibits a high degree of independence, leading projects confidently with minimal to no oversight
• Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality
• Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services

Responsibilities

• Be the main technical point of contact within 1Password’s Go-To-Market team
• Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support
• Understand our competitors thoroughly for objection handling and talk track development
• Provide technical coaching and professional development to 1Password’s sales team
• Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure
• Provide technical education to customers and staff when needed
• Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments

Preferred Qualifications

• Personal experience with 1Password or another password manager
• Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS
• Experience working with SaaS tools and in the security industry

Benefits

• Maternity and parental leave top-up programs
• Wellness spending account
• Generous PTO policy
• Company-wide wellness days off scheduled throughout the year
• Wellness Coach membership
• Comprehensive health coverage
• Employee stock option program for all full-time employees
• Retirement matching program
• Training budget, 1Password University access, and learning sessions
• Free 1Password account (and friends and family discount!)
• Paid volunteer days
• Employee-led DEIB programs and ERGs and ECGs
• Fully remote environment
• Peer-to-peer recognition through Bonusly