Solutions Engineer

Summary

Join AcuityMD as a Solutions Engineer and play a pivotal role in driving sales by leveraging your technical expertise. You will collaborate closely with the sales team, understand customer needs, and deliver compelling product demonstrations. This role requires a consultative approach to recommend effective implementation strategies. You will also provide valuable feedback to internal teams, participate in industry events, and contribute to product innovation. AcuityMD offers a remote-work environment, unlimited vacation, comprehensive health benefits, a home office stipend, and a learning budget. This is a ground-floor opportunity with a high-growth startup backed by leading investors.

Requirements

• 3+ years of experience in the IT industry, with a focus on pre-sales or technical sales roles, ideally in selling CRM, healthcare IT solutions, or high-value business solutions
• Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent relevant experience
• Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques
• Superior presentation and demonstration skills, with the ability to engage with both technical and non-technical audiences
• Experience working with CRM platforms, healthcare IT systems, or other relevant enterprise SaaS applications
• Prior experience collaborating with cross-functional teams, including sales, marketing, product management, engineering, and customer success
• Self-motivated, flexible, and able to take initiative in a dynamic environment
• Strong problem-solving skills and the ability to think creatively to develop innovative solutions for customer needs
• You must have an eligible work permit in the USA or Canada to be considered for this position

Responsibilities

• Engage with customers to understand their business challenges, technical landscape, and requirements
• Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the company's products and services
• Collaborate with the Sales team to develop account strategies and drive the sales process
• Deliver compelling product demonstrations, proofs of concept, and presentations to showcase the value of AcuityMD solutions
• Respond to technical inquiries, RFIs, and RFPs with functional and technical solutions
• Provide feedback to the Product, Engineering, and Marketing teams on customer needs, industry trends, and competitive landscape to drive product innovation and improvements
• Participate in industry events, webinars, and conferences to build brand awareness and showcase AcuityMD's capabilities
• Work as a team player by contributing, learning, and sharing new knowledge

Preferred Qualifications

• Experience working in the MedTech or healthcare industry, with knowledge of industry regulations, standards, and best practices
• Familiarity with data analytics, business intelligence tools, and data visualization techniques
• Knowledge of industry common data sources such as NPI, Medicare claims, PubMed, and ICD/CPT/HCPCS codes

Benefits

• Remote work : AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees
• Unlimited vacation : Generous time off and flexible hours give you the freedom to do your best work
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave
• Competitive compensation with equity upside