Solutions Engineer

Summary

Join Allium, a company revolutionizing blockchain data access, as a Solutions Engineer. You will work directly with clients, designing custom solutions to meet their specific blockchain data needs. This technical, customer-facing role requires expertise in data analytics and blockchain technology. Responsibilities include understanding client requirements, designing data analytics solutions, providing technical support, gathering customer feedback, and creating documentation. The ideal candidate possesses 2-5 years of relevant experience, a Bachelor's degree (Master's preferred) in a related field, and strong programming skills in Python, SQL, and JavaScript. Allium offers comprehensive benefits, including health insurance, life and AD&D insurance, and the flexibility to work remotely with a two-hour overlap with NYC mornings.

Requirements

• 2-5 years experience in a similar role
• A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred
• Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools
• 2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions
• Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects
• A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus

Responsibilities

• Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so 's platform
• Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics
• Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage
• Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features
• Create and maintain documentation for customer implementations to support future operations

Benefits

Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents