Solutions Engineer

Summary

Join Allium, a company revolutionizing blockchain data access, as a Solutions Engineer. You will work directly with clients like Visa and Stripe, designing custom solutions to meet their blockchain data needs. This technical, customer-facing role requires strong programming skills (Python, SQL, JavaScript), data analytics expertise, and a solid understanding of blockchain technology. You will be responsible for designing data analytics solutions, providing technical support, gathering customer feedback, and creating documentation. Allium offers competitive benefits, including comprehensive health insurance and the flexibility to work remotely with a two-hour overlap with NYC mornings.

Requirements

• 2-5 years experience in a similar role
• A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred
• Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools
• 2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions
• Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects
• A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus

Responsibilities

• Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so's platform
• Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics
• Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage
• Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features
• Create and maintain documentation for customer implementations to support future operations

Preferred Qualifications

Master's degree

Benefits

• Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents
• Remote work with a two-hour overlap with NYC mornings Mon-Thurs from 10am-12pm ET