Solutions Engineer

Summary

Join Aperia, a company revolutionizing commercial vehicle fleet efficiency and sustainability, as a Solutions Engineer. You will act as a trusted advisor to customers, collaborating with sales and customer experience teams. Key responsibilities include analyzing data, optimizing customer engagements, and ensuring successful outcomes. This role is crucial for delivering a seamless experience across pre-sales and post-sales interactions. The position requires strong technical skills, excellent communication, and a solution-oriented mindset. Aperia offers a competitive salary and benefits package.

Requirements

• B.S or B.A degree in Engineering, Business administration or related field required
• 3+ years of experience in a solutions engineering, sales engineering, or similar role
• Proficiency in SQL and Python is required; experience with additional programming languages or tools is a plus
• Strong analytical skills with expertise in Excel and statistical analysis
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences
• Solution-oriented mindset, motivated by creating practical solutions to complex problems
• Experience and familiarity with the sales/pre-sales processes used in either hardware or software sales
• Polished presenter, comfortable leading presentations and demos of our portal and pilot data to large groups, both technical and non-technical. Virtually and in person
• Proven ability to thrive in fast-paced environments, meet deadlines, and maintain commitments to customers and coworkers

Responsibilities

• Serve as a subject matter expert on Aperia’s products, pilot data, and algorithm behavior to effectively communicate value to potential customers
• Own the discovery and qualification process for Aperia’s technical compatibility with customer environments
• Partner with Sales Directors to identify customer business goals, needs, and pain points, and craft solutions that address them
• Develop and deliver engaging presentations and demonstrations for technical and non-technical audiences, virtually and in person
• Analyze pilot data and algorithm behavior to validate customer use cases and ensure technical success
• Build advanced analytical models using SQL, Python, and Excel to demonstrate product value
• Monitor industry trends, competitor offerings, and ecosystem developments to maintain deep technical expertise
• Act as the voice of the customer by representing feedback to Product and Engineering teams
• Optimize the technical sales pilot process by developing tools, analyses, and artifacts that streamline workflows
• Collaborate with Sales, Product, and Engineering teams to refine strategies and improve customer outcomes

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Long-term disability insurance